White space in top of website

[arnodroid]

Good day Primarily, thanks for this LMS, very very functional and excellent system. Let us come now to the problem: In our website appear white (color: background-color) space on the top. I'm using some CSS codes, but this can't succes (on all browsers) Current situation After apply CSS codes:

body{margin-top: -18px;}

On Chrome (all is ok) On Firefox and etc (issuse) I don't know why this happend. When i apply "0 px" for margin-top, on chrome again appear white space, but on other browsers everythink ok. Also, on normally (when no code apply) on chrome appear white space, but on other browserd don't. How can i fix this problem ?

[H.K. Latiyan]

Please try deactivating the third party plugins specially the minification plugin that you are using. After deactivating clear the browser cache and then check.

[arnodroid]

Webite: innab.org   Today i can't do anythink, because website users online. Tomorrow i will test your suggest and write there results.

[H.K. Latiyan]

Ok thanks, will wait for the update.

[arnodroid]

This method can't help. I want create new website without demo. Can i get contact with you via skype or whatsapp. Sometime needen imediently help, for this i want additional contact detailes. Our project very big and there i don't want do any fail steps. Can you help me with these ?

[Anshuman Sahu]

I checked again and was able to narrow down the issue . 1.Seems like the home page is cached with and is gzip compressed . Your home page is has minified html that the chrome is unable to parse correctly . 2. And that is generating some element that is taking the space before body . Please check video in private reply below . Please try removing this caching or gzip  compression and check it again .

[Anshuman Sahu]

http://screencast-o-matic.com/watch/cDhOQUihLb

[arnodroid]

Thanks for helping, i note it. I will create site again, because i have made more fails. Project will be large-scale, i can't do any incorrect steps. Can i get contact with you via skype or whatsapp. Sometime needen imediently help, for this i want additional contact detailes. Our project very big and there i don't want do any fail steps. Can you help me with it ?    

[H.K. Latiyan]

You can create a new topic whenever you face any issue, we generally respond within 24 hours except on Sundays. We do not give any special support service for particular users. If you follow our tutorials on installation and other tutorials like course creation, quiz, etc you will not face any issues as this is a very stable version of the theme and has minimal number of bugs.

[arnodroid]

Understand. Thanks for all

[Author]

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