WPLMS Theme is not getting set-up properly as shown in demo

Home Forums Legacy Support Support queries Setup issues WPLMS Theme is not getting set-up properly as shown in demo

Viewing 13 posts - 16 through 28 (of 28 total)
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  • #372425
    Veronica
    Moderator
    hi 1: you even don't create any form here http://prntscr.com/1vfdyeq please follow this: https://www.youtube.com/watch?v=czb0FYKcFME 3: i am not getting the button any specific course you are talking about: http://prntscr.com/1vfffli 4: logged in: http://prntscr.com/1vffjy3 5: edit the page and make changes accordingly: http://prntscr.com/1vffxlx also as you are using v4 you can apply v4 course template by selecting a blank layout from here http://prntscr.com/1vffzpd 6: cart this is related to woo-commerce you can check: https://wordpress.org/support/topic/how-to-clear-cart-on-logout-or-just-closing-the-browser-simply/#post-10275434
    #372452
    teqadmin
    Participant
    This reply has been marked as private.
    #372515
    Veronica
    Moderator
    hi the delay in response is due to support holiday you need to log in from here it will redirect tested on your site and it is working http://prntscr.com/1vpgqnn
    #373089
    teqadmin
    Participant
    This reply has been marked as private.
    #373154
    Veronica
    Moderator
    hi 1: http://prntscr.com/1wtk1h5 2: if the instructor is author of the course then from here: http://prntscr.com/1wtk4e9 3: please provide exact screenshots or proper video of the issue
    #373289
    teqadmin
    Participant
    This reply has been marked as private.
    #373328
    Veronica
    Moderator
    hi the set up is not done properly working on your site
    #373329
    Veronica
    Moderator
    please check now
    #373993
    teqadmin
    Participant
    This reply has been marked as private.
    #374025
    Veronica
    Moderator
    hi just checked on your site and found that the plugins and theme both are on degraded versions so please first update the theme to 4.1 and plugins to 1.6.3 vibebp and 1.6.2 wplms and then check the issues
    #374045
    teqadmin
    Participant
    This reply has been marked as private.
    #374196
    teqadmin
    Participant
    Hi, I am being waiting for more than 3 days but didn't got any reply from your end. I have updated all the plugins and themes, I have checked but still facing the following which I am sharing along with the screenshoots: 1. After login there is a blank page without a proper direction (Screenshot: https://prnt.sc/1y5pi8y) 2. Upload Media in Add course allows us to select all file types, whether supported or unsupported. It should only allow us to select support files only like – doc, excel, pdf, image, png, video, etc (Screenshot: https://prnt.sc/1y5pqhp) 3. Allows to write NEGATIVE number of total seats, it should start from zero (Screenshot: https://prnt.sc/1y5q4sa) 4. Select Certificate Template – no clear indication HOW to proceed it (Screenshot: https://prnt.sc/1y5qiv8) 5. Choosing to upload a Multimedia Unit, no option to add multimedia. Similar with Text Unit, no option to add the text. The attachment tooltip clearly explains it is Not the place to upload the main video through (Screenshot: https://prnt.sc/1y5qprf) 6. Even if I dont select FREE COURSE Option, nor set a price, still allows me to publish the course (Screenshot: https://prnt.sc/1y5qupz) 7. Student is unable to see the free classes before enrolling, they should be able to see it without registering. Clicking on the free unit does nothing (Screenshoot: https://prnt.sc/1y5r21f) 8. Clicking on the Link for Unit 1 under Section 1, it keeps on waiting until the page expires (Screenshot: https://prnt.sc/1y5rc7k) 9. We still cannot access the Video Course unit 1 under section 2. This unit was added without a Name since system did not prevent it. System needs to prevent adding chapter without names therefore. (Screenshot: https://prnt.sc/1y5rqds) 10. YouTube links are showing youtube video suggestions when paused. This needs to be stopped (Screenshot: https://prnt.sc/1y5ruen) 11. The progress bar does not work properly. Even though there are chapters with Green Tick marks, progress still shows 0%. However it works in the profile page correctly (Screenshot: https://prnt.sc/1y5ryt6) Kindly do the needful, and resolve all the issue as we have already lost our valuable time. Regards
    #374276
    Anshuman Sahu
    Keymaster
    1 . well it suppose to open dashbaord but the dashbaord menu item is bigus and is not properly configured. , So please remove the dashboard menu item from and add it again using this tip : https://wplms.io/support/knowledge-base/adding-buddypress-menu-items-to-profile-navigation-4-0/ 2 . Well yes you are right this is pending but in upload process we only allow wordpress permitted file types . 3. noted adding to issue log: https://trello.com/c/cWB6q7pF 4 . Well you need to type the first four letter of your certificate template in order to select and set . 5 . yes you are right there isn't any difference in both multimedia and text units . noted : https://trello.com/c/OcJ4tcRb 6 . YEs because there can be private courses as well on a website where only instructor can add students to such courses . 7 . It should open the free unit right away there should be link to open the unit unless you have enabled "Free units should only be accessible to logged in members[" from wp-admin -> lms -> settings . 8 . want to check but site shows 500 error : https://prnt.sc/1yrl8sq 9 . you are right adding to issue log : https://trello.com/c/jbq9t9em 10 . Well this we cannot control at the moment .This is coming from the youtube iframe itself . 11 . Well it maybe possible that the unit was used in another course and user might have completed it there , once you complete another unit it will sync automatically .
Viewing 13 posts - 16 through 28 (of 28 total)
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