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- This topic has 18 replies, 3 voices, and was last updated 7 years, 7 months ago by nursesed.net.
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May 23, 2017 at 2:49 am #113435nursesed.netParticipantHi, I have to start with a fresh installation of the theme. I talked to my host, and they advised to transfer the content to a transferrable installation. I did that but the license for our WPLMS theme is not active on the trasnferrable intsallation nursesonline.wpengine.com Our live site is nursesed.net, and our previous staging site was nursesed.stagnig.wpengine.com I have only used WPLMS in a development environment, have not launched it yet. How can I continue using WPLMS on the transferrable site? Thank you!May 23, 2017 at 1:47 pm #113569Anshuman SahuKeymasterWell you can use one license per domain .So after transferring site please simply Remove the envato api key and username from your wp-admin-> wplms -> getting started and add it in your live site . The license is required to auto update theme .May 25, 2017 at 3:21 pm #114027nursesed.netParticipantOk, but originally I installed the theme on our current site, nursesed.net, not the development domain. How do I move the active license to the development domain? I deleted the theme from nursesed.net. I need to install the theme and activate it on nursesonline.wpengine.com Thank you!May 25, 2017 at 3:35 pm #114034nursesed.netParticipantI was able to install WPLMS, logged with our envato account. When I try to install the Vibe plugins, I get this error: An error occurred while installing Vibe Course Module: Download failed. Unauthorized.May 26, 2017 at 12:39 pm #114140Anshuman SahuKeymasterThis error is not related to the license key .This error generally appears when your file or folder permissions are not correct . Please make sure that your folder of your wp-content folder and its subfolders must be 755 and file permissions in this folder must be 644 . (contact webhost ) .May 26, 2017 at 5:13 pm #114222nursesed.netParticipantThank you! I talked to the host and their response was "<span style="background-color: #e8e8e8; color: #323232; font-family: Lato, sans-serif; font-size: 14px;">the permission we allow on our platform are folder 775</span><br style="box-sizing: border-box; color: #323232; font-family: Lato, sans-serif; font-size: 14px;" /><span style="color: #323232; font-family: Lato, sans-serif; font-size: 14px; background-color: #e8e8e8;">file 664" </span> It looks like I'll end up changing hosts.May 26, 2017 at 5:20 pm #114223nursesed.netParticipantAre these settings sufficient or do I need to change hosts? What hosts would you recommend?May 27, 2017 at 12:12 pm #114271Anshuman SahuKeymasterWell these settings are sufficient . Please provide us : your site url where you want to setup wplms . wp-admin credentials . Cpanel details to check issue with the permissions and plugin installation . if cpanel details are not possible to share then please share your FTp credentials . PS : mark reply as private while sharing credentials .May 30, 2017 at 4:32 pm #114781nursesed.netParticipantThis reply has been marked as private.May 31, 2017 at 2:00 pm #114942Anshuman SahuKeymasterThis reply has been marked as private.May 31, 2017 at 6:26 pm #114991nursesed.netParticipantThis reply has been marked as private.June 1, 2017 at 2:25 pm #115168Anshuman SahuKeymasterOkay I have Installed all the necessary plugins in your site ,so that you can start building your content . The issue seems to be related to your host . wplms downloads the plugins from wp-content/themes/wplms/plugins directory in zipped and use TGMPA library to install and activate it. But due to some issue with your host its not letting it download . I would recommend you to consult with your webhost on this .June 1, 2017 at 4:10 pm #115194nursesed.netParticipantThis reply has been marked as private.June 1, 2017 at 4:26 pm #115196nursesed.netParticipantThis reply has been marked as private.June 2, 2017 at 8:21 am #115236Skywalker [ ex VibeThemes]ParticipantHi, Yes, i have installed all the 3 Remaining plugins on your site. #Cheers :) NOTE : So, Can we mark this topic as resolved now ?
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