Home › Forums › Legacy Support › Support queries › Setup issues › user not receiving the credentials
- This topic has 10 replies, 3 voices, and was last updated 6 years, 8 months ago by Anshuman Sahu.
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April 10, 2018 at 8:06 am #152773GlobalEduLinkSpectatoruser not getting username and password one we created the logins from back end. Username: [email protected] To set your password, visit the following address: https://www.globaledulink.co.uk/wp-login.php it is getting like this. before update themes it was gone correctly with the password. or reset link. now its not working we need a quick solution for it. this is an urgent issueApril 10, 2018 at 12:42 pm #152811Anshuman SahuKeymasterHi please try following this tip to resolve this issue : https://wplms.io/support/knowledge-base/reset-password-link-missing/ http://www.sagarnangare.net/how-to-fix-password-reset-link-not-displaying-in-wordpress-emails/April 16, 2018 at 1:59 pm #153270GlobalEduLinkSpectatorBut the problem is previously we able like once we created the username and password that details will send automatically to user. After we update the theme only we faced this kind of issues. how we can re-fix this. only problem with when back-end we create users it pass the along with the user name login.php but previously it was send user name and PASSWORD as well. we have a permanent password for all new users.April 17, 2018 at 11:23 am #153374Anshuman SahuKeymasterWell as far as I know there is no password sent in reset password email . There is only a link which is sent on email where user can reset the password .April 17, 2018 at 3:27 pm #153409GlobalEduLinkSpectatorThe actual problem even that reset link is not going. its just send login page to along with username. how we can fix that issue. i read the above articles that's not suitable to our problem. example : Username: [email protected] To set your password, visit the following address: https://www.globaledulink.co.uk/wp-login.php this is what we receive when we create users from back-endApril 17, 2018 at 3:32 pm #153411GlobalEduLinkSpectatorwhile from backend user creation only this problem occured users who have creater through front-end they don't such issues. but when user created with back-end they don't receive reset link along with the username. they receive login.phpApril 17, 2018 at 3:47 pm #153414GlobalEduLinkSpectatoreven i had added this code $message .= ‘(‘ . network_site_url(“wp-login.php?action=rp&key=$key&login=” . rawurlencode($user_login), ‘login’) . “)\r\n”; with changing the "<" & ">" to "(" & ")" after that also not workingApril 17, 2018 at 3:48 pm #153415GlobalEduLinkSpectatorthis is the line of code now i have in my wplogin.php $message .= '(' . network_site_url( "wp-login.php?action=rp&key=$key&login=" . rawurlencode( $user_login ), 'login' ) . ")\r\n";April 18, 2018 at 12:11 pm #153507Anshuman SahuKeymasterOkay now I get it . I guess you need to the same change in wp-includes/pluggable.php file in line 1896: http://prntscr.com/j6v7efApril 19, 2018 at 2:09 pm #153641GlobalEduLinkSpectatorThanks. its worked correctly.April 20, 2018 at 4:56 am #153686Anshuman SahuKeymasterHi, Closing this topic as your issue is resolved.
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