https://drive.google.com/open?id=1K56LKVDxvkCW-nCSKdXODEmqVgJkG1TV
pls view my video
Hi,
I checked your video, please follow this tip to update visual composer. Refer :
https://wplms.io/support/knowledge-base/how-to-update-visual-composer/
if u see my video i have wordpress multi instance, that is ok?
i try with all methods and always put me this page:
https://goo.gl/Sd69uc
And only if delete js_composer is back again:
https://goo.gl/3qpEsc
If u see this is my network
https://goo.gl/2bk27V
Stay alert
Okay the 500 error indicates one thing that there is some php error and its most probably the memory limit .
Please contact your webhost and ask them to check server memory limit to be atleast 128 MB or more .
Please also do share your valid ftp credentials , site url and admin credentials in private reply to check this issue at your end .
PS : mark reply as private while sharing .
memory_limit = 384M
to
memory_limit = 512M
http://45.55.39.85/phpinfo.php
https://goo.gl/4RYNxQ
js_composer is compatible with network instance?
Yes, js_composer is network compatible. But activate this plugin on site where you want to use this no on network site.
when install js_composer file is good, i only activate in my site not in network site i have that result:
https://goo.gl/Sd69uc
Pls help me asap
I guess this is most probably due to php memory limit .
Please make sure that your php memory limti is atleast 128MB . (contact webhost to set it ) .
Please also share your server php error log to check what could be wrong with visual composer at your end .
(contact webhost to find it on server . )
Please also share your valid ftp credentials to further debug this issue .
PS: please do contact the webhost on above said things .
Hi Alex, i think you not view this:
http://45.55.39.85/phpinfo.php
https://goo.gl/4RYNxQ, i havent problems with memory limit
php error log not show anything, but nginx log show this:
https://paste.md-5.net/roqoxosipo.pl
About ftp credentials only we have user for all network, pls tell me what need to do or simply i reinstall all in single site not network instance
Stay alert
Well thanks for the information shared by you above . But I could not find any php error log that can indicate us why the issue is appearing in your site .
without the php error log we are actually lost . Could you please share a valid php error log with us or share the php error log so that we can check .Please also try to turn on wp_debug on and then try activating it again to see the php error .
refer :
https://codex.wordpress.org/WP_DEBUG
i put on tru debug, install again plugin, and when i try activate it show me this:
Deprecated: Function create_function() is deprecated in /data/wwwroot/*.ondasputumayo.co/wp-content/themes/wplms/includes/widgets/twitter.php on line 417
Fatal error: Uncaught Error: Call to undefined function is_plugin_active_for_network() in /data/wwwroot/.ondasputumayo.co/wp-content/plugins/js_composer/js_composer.php:603 Stack trace: #0 /data/wwwroot/.ondasputumayo.co/wp-content/plugins/js_composer/include/helpers/helpers_factory.php(107): Vc_Manager->isNetworkPlugin() #1 /data/wwwroot/.ondasputumayo.co/wp-content/plugins/js_composer/include/classes/settings/class-vc-settings.php(149): vc_is_network_plugin() #2 /data/wwwroot/.ondasputumayo.co/wp-content/plugins/js_composer/include/classes/settings/class-vc-settings.php(118): Vc_Settings->showConfigurationTabs() #3 /data/wwwroot/.ondasputumayo.co/wp-content/plugins/js_composer/include/classes/settings/class-vc-settings.php(139): Vc_Settings->setTabs() #4 /data/wwwroot/.ondasputumayo.co/wp-content/plugins/js_composer/js_composer.php(408): Vc_Settings->getTabs() #5 /data/wwwroot/.ondasputumayo.co/wp-content/plugins/js_composer/js_composer.php(246): Vc_Manager->setMode() #6 /data/wwwroot/.ondasputumayo.co/wp-includ in /data/wwwroot/*.ondasputumayo.co/wp-content/plugins/js_composer/js_composer.php on line 603
Okay now we got it . CAn you please share :
site url ,
admin credentials , and a valif FTP credentials to check and fix this issue at your end .
PS : mark reply as private while sharing .
This reply has been marked as private.
This reply has been marked as private.
.
