WPLMS certificate code unable to process

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  • #250809
    pradhan_2955
    Spectator
    I have installed the Custom WPLMS certificate code. While setting the global certification code pattern, it gives a message unable to process. I am using WPLMS PDF certificates plugin aswell . The codes I am using in the certificate are as below. 1. [certificate_student_name] : Displays Students Name
    2. [certificate_course] : Displays Course Name
    3. [certificate_student_marks] : Displays Students Marks in Course
    6. [certificate_code]: Generates unique code for Student which can be validated from Certificate page.
    7. [course_completion_date]: Displays course completion date from course activity. Request to please support to resolve this issue.
    #250938
    Veronica
    Moderator
    hi, make sure you have installed the latest versions of the theme and plugins. and also check that you have activated the vibe shortcodes plugin. if the above doesn't work then please provide proper screenshot/video of the issue that you are facing.
    #250963
    pradhan_2955
    Spectator
    Vibe short code plugin is installed and active. Version is 3.9.8.1. Theme is 3.9.8.1 and all the plugins are updated. Here is the link for the issue I am facing. https://screencast-o-matic.com/watch/cYfIXBasCR Request to please support to resolve this issue.
    #251157
    Veronica
    Moderator
    hi, please refer to this tip: https://www.youtube.com/watch?v=W8WgxhAjKeI i hope you are applying the same if yes then provide admin credentials we will take a look and one more thing please check with the template that have the custom code shortcode added in it.
    #251204
    pradhan_2955
    Spectator
    This reply has been marked as private.
    #251574
    Veronica
    Moderator
    hi, yes this was the bug but now it is resolved what you have to do is just update the pdf certificate to the latest plugin and also the vibe course module to 3.9.8.4
    #251596
    pradhan_2955
    Spectator
    You must have seen  while login through wordpress  that all the plugins are updated. vibe course module is already updated to 3.9.8.4.  and still facing this problem.  pdf  certificate version is also 1.9. Still having the same issue, <span style="text-decoration: underline;">please recheck and revert where is the issue? </span>    
    #251793
    Veronica
    Moderator
    This reply has been marked as private.
    #251821
    pradhan_2955
    Spectator
    certificate number 10028-9981-11 or  04-339 when checked from validate certificate widget, it displays error message as "certificate not valid for user". Now for example Certificate number 9896-9271-11 if you try to validate, it will display a certificate. However if you try to find this certificate through certificate code for changing its number , it gives an error message that  " NO CERTIFICATE CODE FOUND" Please look into the matter.  I prefer to say that still there is a bug in coding.  
    #252119
    Veronica
    Moderator
    checking the same....
    #252158
    Veronica
    Moderator
    hi, now check this: https://prnt.sc/s15j0t and https://prnt.sc/s15jq1 i hope now this is solved.
Viewing 11 posts - 1 through 11 (of 11 total)
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