Course Description Getting Missing

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Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • November 2, 2020 at 7:13 pm #322529
    MssmLccs9-
    Participant
    Hello, This happened multiple times, even when I'm using the latest version of WPLMS theme and plugins, the course description gets disappeared once the teacher saves the course on the PWA, and I have to rewrite the description all over again! I have notified you multiple times over Facebook about the course description but you keep ignoring me, this is crucial, course description is what gives the course the SEO and everything! https://prnt.sc/vc2uhx
    November 3, 2020 at 8:50 am #322630
    Veronica
    Moderator
    hi just checked this and it is working please refer: http://somup.com/cYXejzIDop let me know if I have misunderstood anything
    November 3, 2020 at 12:34 pm #322666
    MssmLccs9-
    Participant
    Yes, you misunderstood me, I meant the DETAILED description, the long description.
    November 3, 2020 at 12:35 pm #322667
    MssmLccs9-
    Participant
    OK, I did after I discovered the issue, now I want your response.
    November 4, 2020 at 6:46 am #322823
    Veronica
    Moderator
    hi I have also checked with the DETAILED DESCRIPTION of the course and it is also working http://somup.com/cYXf1GIFUQ
    November 4, 2020 at 12:46 pm #322911
    MssmLccs9-
    Participant
    I was trying myself too, to capture the issue for you, but yes you are right it is not disappearing, however just yesterday, one of our instructors added some units on the PWA and the detailed description vanished! I think it's related to: 1) Instructor 2) Have to add some components to the curriculum.
    November 5, 2020 at 2:45 pm #323177
    Veronica
    Moderator
    ok thanks for this information I will test this but before it can you please confirm if it is happening for PWA only?
    November 5, 2020 at 6:24 pm #323223
    MssmLccs9-
    Participant
    Yes, that's right.
    November 7, 2020 at 11:33 am #323489
    Veronica
    Moderator
    hi we don't have your details to proceed can you please provide us the details so I can take a look please share for both PWA and SITE but in a private reply thanks
    November 11, 2020 at 6:22 pm #324222
    MssmLccs9-
    Participant
    Hi Veronica, Strangely, the issue has gone. I'm not sure if it was because of the updates, but the description is on it's place now. I can't replicate the issue for you. You can close the topic now. Thank you for your help!
    November 12, 2020 at 5:47 am #324267
    Veronica
    Moderator
    ok if the issue is no longer persist we are closing this
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