Course Description Getting Missing

[MssmLccs9-]

Hello, This happened multiple times, even when I'm using the latest version of WPLMS theme and plugins, the course description gets disappeared once the teacher saves the course on the PWA, and I have to rewrite the description all over again! I have notified you multiple times over Facebook about the course description but you keep ignoring me, this is crucial, course description is what gives the course the SEO and everything! https://prnt.sc/vc2uhx

[Veronica]

hi just checked this and it is working please refer: http://somup.com/cYXejzIDop let me know if I have misunderstood anything

[MssmLccs9-]

Yes, you misunderstood me, I meant the DETAILED description, the long description.

[MssmLccs9-]

OK, I did after I discovered the issue, now I want your response.

[Veronica]

hi I have also checked with the DETAILED DESCRIPTION of the course and it is also working http://somup.com/cYXf1GIFUQ

[MssmLccs9-]

I was trying myself too, to capture the issue for you, but yes you are right it is not disappearing, however just yesterday, one of our instructors added some units on the PWA and the detailed description vanished! I think it's related to: 1) Instructor 2) Have to add some components to the curriculum.

[Veronica]

ok thanks for this information I will test this but before it can you please confirm if it is happening for PWA only?

[MssmLccs9-]

Yes, that's right.

[Veronica]

hi we don't have your details to proceed can you please provide us the details so I can take a look please share for both PWA and SITE but in a private reply thanks

[MssmLccs9-]

Hi Veronica, Strangely, the issue has gone. I'm not sure if it was because of the updates, but the description is on it's place now. I can't replicate the issue for you. You can close the topic now. Thank you for your help!

[Veronica]

ok if the issue is no longer persist we are closing this

[Author]

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