Certificate PDF problem

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Viewing 14 posts - 1 through 14 (of 14 total)
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  • November 5, 2020 at 2:03 pm #323157
    lostdok
    Participant
    For a long time I have been trying to make the certificate in my online school look sane. But every time there is a problem. My certificate settings now look like this: http://joxi.ru/KAxQjKOtK1Z5Lr http://joxi.ru/12Mkp8Mfk0lzyr . But the student gets it: http://joxi.ru/82Q8qgdt9yw5jm The question is why? How to solve this problem? takipçi satın al
    November 6, 2020 at 7:54 am #323296
    Veronica
    Moderator
    hi this is an alignment issue please follow the below steps the steps for pdf certificate 1- select the text box in pdf certificate builder choose the width and height accordingly 2- drag and drop the element according to your design 3- choose the alignment of the text there and after that click on the EDIT TEXT 4- after that click the save option then update the entire certificate this is how it will work and also make sure that you have enabled the pdf certificate in certificate template and also in lms>>Settings
    November 6, 2020 at 10:01 am #323305
    lostdok
    Participant
    I already done all of your suggestion. The problem is still there.
    November 7, 2020 at 8:03 am #323456
    Veronica
    Moderator
    ok please share your site details in a private reply we will take a look
    November 9, 2020 at 1:34 pm #323714
    lostdok
    Participant
    This reply has been marked as private.
    November 10, 2020 at 12:24 pm #323897
    Veronica
    Moderator
    checking on your site
    November 10, 2020 at 12:32 pm #323900
    Veronica
    Moderator
    please check this first(without change) http://prntscr.com/vgqeqz second(with alignment changes) http://prntscr.com/vgqf6n all alignments are making changes
    November 11, 2020 at 11:07 am #324118
    lostdok
    Participant
    No, it not working. Nothing change
    November 11, 2020 at 11:20 am #324121
    lostdok
    Participant
    http://joxi.ru/KAgnWypTKKgJB2
    November 12, 2020 at 1:34 pm #324364
    Veronica
    Moderator
    This reply has been marked as private.
    November 12, 2020 at 4:21 pm #324410
    lostdok
    Participant
    And what? What did you do?
    November 13, 2020 at 12:27 pm #324581
    Veronica
    Moderator
    hi I have set these two: http://prntscr.com/vil3d7 you can compare from here http://prntscr.com/vil3uq it's all about alignment to check the changes unassigned the certificate from the user and then assign the certificate to the user it will show the change
    November 13, 2020 at 3:25 pm #324621
    lostdok
    Participant
    But why alignment don't work when I trying to do so?
    November 16, 2020 at 12:08 pm #324840
    Veronica
    Moderator
    hi sorry for the delay in response due to the support holiday no, it's nothing like this it's also working for you as you can check the screenshots and if you have a doubt that you can check by creating a new certificate and then try to align the elements with the following steps: 1- select the text box in pdf certificate builder choose the width and height accordingly 2- drag and drop the element according to your design 3- choose the alignment of the text there and after that click on the EDIT TEXT 4- after that click the save option then update the entire certificate please let me know if you face any issue thanks
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