Logging in issues after update

Home Forums Legacy Support Support queries Update Issues Logging in issues after update

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #34261
    MaryAnne
    Participant
    I tried to do a theme update to <span style="color: #4b4d4d; font-family: Lato; font-size: 14px; line-height: 22px;">2.0.6.1 but something seem to have gone wrong.  First I did not find the layout tab I was expecting to find in the customize panel.  So then I exited and launched it once more but the I can no longer log back in.  </span> <span style="color: #4b4d4d; font-family: Lato; font-size: 14px; line-height: 22px;">I am wondering if there is someone from your team who would be available for 2-3 hours to tutor, review, and point out corrections needed to achieve desired results.  This will include taking out payment processing aspect, updating the theme, implementing a desired layout, and install registration and login tools. Please email back how much for this workscope.  Thanks.</span>
    #34266
    sandy
    Member
    Can you please share site url as well admin credentials to check. The issue might be incomplete update of theme & plugins.  Make sure to update both theme as well as plugins to latest version. Refer this : https://wplms.io/support/knowledge-base/auto-updating-wplms/ P.S : Make sure to mark reply as private when sharing credentials,.
    #34382
    MaryAnne
    Participant
    http://testweil.stamp-amt.org/ username:  weilmodules password: AviAtion@27!$
    #34505
    MaryAnne
    Participant
    I tried to log in today via testweil.stamp-amt.org/wp-admin and I was able to get in.  I am still not able to log in via the log in button.  Also, I kinda got mixed up with the passwords and have realized that I have provided a wrong one so I have reset password to AviAtion@27!$.  Sorry about the confusion.  Now that I am able to get in, will try to do the update once again.  Will let you know how it goes.  Please  email me via [email protected] about my request for tutorial and assistance hours, if anyone would be interested.  Thanks.
    #34591
    Anshuman Sahu
    Keymaster
    Okay marking it as resolved as of now .
    #34618
    MaryAnne
    Participant
    Thanks.  I was also able to do the update.
Viewing 6 posts - 1 through 6 (of 6 total)
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