Discrepancy between WooCommerce Sales and Commission

Last updated on by

Home › Forums › Legacy Support › Support queries › Setup issues › Discrepancy between WooCommerce Sales and Commission

Tagged: , ,

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • March 2, 2021 at 2:21 pm #343481
    Physiotutors
    Participant
    Hello so when we take a look at a month's worth of sales for a specific course and divide that number by 2 (there is a 50% commission for the instructor) this number is different from the instructor commission shown for this timeframe under LMS-->settings-->commissions What could be the reason here? Also how are refunds for courses handled in WPLMS commissions?
    March 3, 2021 at 1:21 pm #343695
    Anshuman Sahu
    Keymaster
    Well refunds cause the commission to rollback as well .We balance this by recording a -ve commission in case of refunds . There could be some reasons : 1 . there are two instructors in course and commisison divided in them . 2 . there could be coupon used . 3 . You paid the instructors in past . to check please share site url , admin creds and instrucotr email for whose commission was not calculated properly
    March 4, 2021 at 2:10 pm #343950
    Physiotutors
    Participant
    This reply has been marked as private.
    March 5, 2021 at 1:28 pm #344169
    Anshuman Sahu
    Keymaster
    2 . Well decrease in woocommerce total should be handled by woocommerce we handle the commission part here . We are checking this please provide some time.
  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Discrepancy between WooCommerce Sales and Commission’ is closed to new replies.