Wplms video player has no controls

Last updated on by

Home › Forums › Legacy Support › 4.0 Bugs & Issues › Wplms video player has no controls

Tagged: ,

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • December 13, 2021 at 12:39 pm #376135
    SACHINTHA199911
    Participant
    I am using YouTube embedded videos in my courses. But the videos have no controls (seek bar, full-screen toggle, etc.). Previously, everything worked just fine. This happened after the most recent update. Refer to the image below. https://ibb.co/Js2wKMX
    December 14, 2021 at 7:11 am #376185
    Veronica
    Moderator
    hi just checked on local and it is showing all controls: http://prntscr.com/22x6zse as your provided credentials are 1 year old please share the latest one so we will check this on your site
    December 14, 2021 at 8:03 am #376190
    SACHINTHA199911
    Participant
    This reply has been marked as private.
    December 15, 2021 at 8:38 am #376255
    Veronica
    Moderator
    checking on your site
    December 15, 2021 at 8:54 am #376256
    Veronica
    Moderator
    hi see this is what you have added in the custom code: http://prntscr.com/2330s8v check if you have added this code in the custom CSS section or in wplms-customizer.php or google analytic code.
    December 15, 2021 at 9:13 am #376260
    SACHINTHA199911
    Participant
    No. I cannot find such a piece of code in my custom CSS section or in wplms-customizer.php or google analytic code. You can check in the wp-admin area using the given credentials. What should I do?
    December 16, 2021 at 6:50 am #376314
    Veronica
    Moderator
    hi as I am unable to access the wp-admin area i can't proceed so please give the access to replicate this
    December 16, 2021 at 9:31 am #376327
    SACHINTHA199911
    Participant
    This reply has been marked as private.
    December 17, 2021 at 11:58 am #376386
    Veronica
    Moderator
    hi add this code in wp-admin>>Appearance>>customize>>custom CSS .video_wrapper .plyr__controls {display: flex !important;} refer: http://prntscr.com/23eotf1
    December 17, 2021 at 8:17 pm #376403
    SACHINTHA199911
    Participant
    Ok. That fixed the issue. Thank you so much.
    December 18, 2021 at 5:54 am #376408
    Veronica
    Moderator
    good to know this works for you
  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘Wplms video player has no controls’ is closed to new replies.