Wplms video player has no controls

[SACHINTHA199911]

I am using YouTube embedded videos in my courses. But the videos have no controls (seek bar, full-screen toggle, etc.). Previously, everything worked just fine. This happened after the most recent update. Refer to the image below. https://ibb.co/Js2wKMX

[Veronica]

hi just checked on local and it is showing all controls: http://prntscr.com/22x6zse as your provided credentials are 1 year old please share the latest one so we will check this on your site

[SACHINTHA199911]

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[Veronica]

checking on your site

[Veronica]

hi see this is what you have added in the custom code: http://prntscr.com/2330s8v check if you have added this code in the custom CSS section or in wplms-customizer.php or google analytic code.

[SACHINTHA199911]

No. I cannot find such a piece of code in my custom CSS section or in wplms-customizer.php or google analytic code. You can check in the wp-admin area using the given credentials. What should I do?

[Veronica]

hi as I am unable to access the wp-admin area i can't proceed so please give the access to replicate this

[SACHINTHA199911]

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[Veronica]

hi add this code in wp-admin>>Appearance>>customize>>custom CSS .video_wrapper .plyr__controls {display: flex !important;} refer: http://prntscr.com/23eotf1

[SACHINTHA199911]

Ok. That fixed the issue. Thank you so much.

[Veronica]

good to know this works for you

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