Commision system not working

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Viewing 9 posts - 1 through 9 (of 9 total)
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    Posts
  • December 24, 2021 at 7:02 pm #376728
    dineu
    Participant
    Hi, commission system is not working. When someone purchased the course and order gets completed but the instructor does not receive commission in his account. I have already set all the settings at WP admin – LMS – Settings -commission but still don't know why it is happening. kindly HELP as soon as possible as its urgent for us to solve the problem. Actually after purchase is done and completed, instructor still receive 0 balance in his commission even i set all the courses at 60% commission for the instructor
    December 25, 2021 at 1:49 am #376732
    MrVibe
    Keymaster
    As this is a site specific issue we need your WP admin username and password to check the issue in your site.
    December 25, 2021 at 2:46 pm #376749
    dineu
    Participant
    This reply has been marked as private.
    December 27, 2021 at 2:14 pm #376792
    Anshuman Sahu
    Keymaster
    Well please simply enable "ACtivity streams" component from wp-admin-> settings -> buddypress-> components in order to show commissions reflected in instructor's account . to bring already assigned commissions back please goto wp-admin -> lms -> settings -> functions -> sync areas -> sync " Woocommerce Intructor commissions(for non-bundled products) "
    December 27, 2021 at 2:32 pm #376799
    MrVibe
    Keymaster
    Working on this.
    December 28, 2021 at 1:26 pm #376834
    Veronica
    Moderator
    This reply has been marked as private.
    December 28, 2021 at 1:36 pm #376836
    dineu
    Participant
    Thanks a lot. Highly appreciate your support. Thanks once again.
    December 28, 2021 at 1:41 pm #376837
    dineu
    Participant
    now everything is working fine
    December 29, 2021 at 9:11 am #376863
    Veronica
    Moderator
    good to know @dineu thanks for your confirmation closing this one
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Viewing 9 posts - 1 through 9 (of 9 total)
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