Hi!
We have sold our first course! (yeah!) and I think we don’t have the notifications configured properly … because no email with passwords or purchase confirmation has reached the client (only the confirmation email from woocommerce has arrived) …
On the other hand, can wplms be connected to sendinblue so that we could collect all the purchase data? … or even configure wplms emails from sendinblue?
Thanks in advance!! I wish you a happy 2022
hi
congrats..!
wocommerce is already integrated with sendinblue
and yes our emails can be sent from sendinblue as well
guest checkout can't be enabled
please disable guest checkout
and share credentials to check the issue on your site
This reply has been marked as private.
hi
you can configure this with wp mail smtp
refer:
https://www.sendinblue.com/blog/wp-mail-smtp/
and for the last query
make sure that you have enabled the create account on purchase in woo-commerce setting
This reply has been marked as private.
1 . Announcment notifications are not going out This is an issue : https://trello.com/c/rrPHE4bR
2 . & 3. That might be the wordpress email that is sent to the commentor or post author .Please try enabling the Unit comments email from touch points .
Are these comments or the actual forums from bbpress ???
can you please share one forum link ?
4 . Please check if you have enabled touch point for unit comment the same email goes for asking a question .
Hi Alex!
Thanks for your answer.
1. Ok, we wait for the solution.
2 and 3. Notifications of comments in the unit are activated (https://prnt.sc/26ifzet). About your question: they are unit comments (not a forum created by bbpress). On the other hand, I really don't know how to share one of these "forums" :S... I'm sending you a screenshot so you can see where those comments are (https://prnt.sc/26ig4du)
4. Yes they are enabled (https://prnt.sc/26ifzet)
I wait your answer. Thanks!!
I almost forget it! About point 2: no, MIGUEL is not the author or the one who makes the comment... he is simply an administrator but does not participate in that "forum" in any way... That's why I don't understand why the email that arrives says that it was MIGUEL who made the comment :S
This is strange notification email should be sent out from system .I just tested this localhost its working .
Can you please confirm if other emails are sending out related to course subscribe unit complete by user from your system>
Hi Alex,
The only emails that are being sent right now are:
- When a new student is added to a course (https://prnt.sc/26j6xe1 ... although the subject says "New Student message")
-When a student makes a comment in the course (which is the email that he commented in point 2 above)
No more emails are coming... although notifications are on... :(
New Student message is actually the message notification email not the acutal course add email .
Yes we checked the unit comment email and its not going from the system right now. This is replicated at our end too .
Adding to issue log , will try to fix this in next update .
https://trello.com/c/ZUAjbPHV
ok, Alex
Three questions:
- Where can I change the text of the "new student message" email?...now it's very confusing
- When will that update be made so that emails are actually sent when someone makes a comment?
- Where can I change the design of the email template? (colors, add an image or logo, etc)
Thanks!
1 . This can be translated using loco translate plugin : https://wplms.io/support/knowledge-base/translate-using-loco-translate-plugin/
2 . We are trying to fix it asap .We have alraedy have some issues in pipeline most probably in next two weeks it will be resolved.
3 . there are not much options available , you can customize it from wp-admin-> emails-> customize .
Hi Alex,
Thank you for your answers... Onlye one more question while we wait for the update... : There is no way to customize the emails headers with an image??
.
