Course Status showing blank – WPLMS WordPress LMS Documentation

Tagged: Course status

This topic has 11 replies, 4 voices, and was last updated 8 years, 7 months ago by Anshuman Sahu.

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March 27, 2016 at 8:24 pm #39044

CharlesAlabi
Participant

Hello,

We are experiencing a serious issue in that our students cannot access their courses. Anytime they logged in and tried to click on the ‘Start Course’ or ‘Continue Course’button, it returns a blank page: http://www.flexlearn.co.uk/course-status/ each time. Does anyone know how to resolve this problem?
0 0 1 58 331 CITYWIDE VENTURES LTD 2 1 388 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin; mso-ansi-language:EN-US;}
Many thanks for your help!

Charles

March 28, 2016 at 6:58 am #39102

H.K. Latiyan
Participant

Please make sure your course status page is set in the wplms->course manage->take this course. Also try re-saving the permalinks from settings->permalinks. If the issue persists then please share the admin credentials with us to check the issue on your setup. PS: Please mark your reply as private while sharing the admin credentials.

March 30, 2016 at 11:45 am #39755

CharlesAlabi
Participant

Thank you Latiyan for getting back to me. We re-saved and the course status started work. However, when a student tried to upload an assignment with a comment telling the Instructor what he has done, he pressed submit and the page went blank again. http://www.flexlearn.co.uk/wp-comments-post.php What could be causing this? Thank you

March 31, 2016 at 11:12 am #40015

Anshuman Sahu
Keymaster

Please check the file size that the student is trying to upload . If it is more than that of the defined in php configuration then it will show this error. Can you please check if this is appearing with the samle files lesser than 2MB or not ?

March 31, 2016 at 3:27 pm #40100

CharlesAlabi
Participant

Hi Alex, We have even tried to submit without the attachement. Same problem

April 1, 2016 at 10:58 am #40255

Anshuman Sahu
Keymaster

COuld you please share your site url and admin credentials to check the issue at your end ? PS : mark reply as private while sharing the credentials

April 2, 2016 at 8:48 am #40498

CharlesAlabi
Participant

Dear Alex, Here are the login credentials: Flx1-Admin Z5bs#KJoy4EVER2 http://www.flexlearn.co.uk/flx-admin The following courses have assignments that need uploading onto the system. Please carry out a test. THE CARE CERTIFICATE – 2 YOUR PERSONAL DEVELOPMENT THE CARE CERTIFICATE – 1 UNDERSTAND YOUR ROLE Thank you      Charles

April 2, 2016 at 1:58 pm #40538

sandy
Member

Can you please share the credentials again. We are unable to identify the credentials in above post. P.S: Avoid copy/paste text.

April 5, 2016 at 5:58 pm #41259

CharlesAlabi
Participant

Thank you, I managed to hire someone who fixed the issue for me. Just another quick question please, a Student hasn't done say quizzes for unit 4 and 7 of a course but the system is saying she has done it. How can we re-open those units for her? Thank you Charles

April 6, 2016 at 7:14 am #41331

H.K. Latiyan
Participant

You can reset the quiz from the course admin->submissions->quizes, and reset the particular quiz for that student. If you want to reset the unit for her then go to course admin and click on see course stats for the user and there you can mark the unit not completed for that student, refer: http://prntscr.com/aoqnhe

April 6, 2016 at 3:52 pm #41499

CharlesAlabi
Participant

Hi Latiyan, Thank you for getting back to me and for your support. I noticed the following issues: Students work are not being saved Text are coming up in funny shapes Button for course stats doesn't work Course duration is showing way more than we enabled. Please I need your help. We are new to this and we would like to make it work. Regards, Charles

April 7, 2016 at 12:13 pm #41652

Anshuman Sahu
Keymaster

1. to reduce the subscription time : you can reduce the subscriptions time of the user form course admin -< extend subscription .If you provide -ve value in the textbox and click on extend subscription button it will reduce the subscription time for that student . refer : http://prntscr.com/ap8ouh 2. Stats icon not working : Make sure that your theme and all its plugins are updated to latest . Check js errors in you course admin page . Try deactivating third aprty plugins . refer : https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors If above does not helps share admin credentials adn site url. PS: mark reply private while sharing . 3. Please make sure that your assignment is connected to the course in assignment settings . refer : http://prntscr.com/ap8rak
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