Home › Forums › Legacy Support › Support queries › Setup issues › Adter update issue with erasing users from a course
- This topic has 3 replies, 3 voices, and was last updated 9 years, 1 month ago by Anshuman Sahu.
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October 23, 2015 at 12:02 pm #4411karannaSpectatorHello, after the last update, i have this issue: when i erase a user from a course, the course is erased from "Courses" panel, BUT, if the user enters the course presentation page he can re-allocate himself to the course, because the upper right button sais "Start Course". So....a user can pay for one month out of 5-7 months of classes.......and i cannot kick him out if he doesn't pay anymore, not unless i erase his account on the website...That's bad........very bad for business...........please repair this bug. Thank you very much Anca BogdanOctober 23, 2015 at 12:15 pm #4421MrVibeKeymasterUnable to replicate. Seems to work perfectly on our test setups : http://www.screencast.com/t/Wzfh2MHf Please check the course settings : If a course is Free OR sold under membership, then the user gets auto subscribed on page view of course. Removing the user would only re-add the user to the course on next page view.October 23, 2015 at 12:56 pm #4453karannaSpectatorYes, i sell courses through Woocommerce and PMPro. This was not happening before and if removing a user from a course doesn't remove his membership or ability to re-acces a course (witch was clearly the intention of the Instructor that removed him), then i don't undestand how is this ok with you, because it's invallidating a base function of the theme. I do not want students to be able to re-take a course after their paid period of time expires and if they doesn't pay for that. I sell video courses and i do not want them to be able to acces a course for a longer period of time. And if i kick them out, that's it. I do not want tem in my class no more. I give them refund if necessary, but i sell the membership through woocommerce, so the PMPRo will not know. And, if a user pays let's say...3 months out of 5 and then nothing.......after 2-3 weeks of waiting for the payment, i want him out of the course, because i do not want thim to see the previous video-audio-PDF materials much longer. He pays for ACCES. ACCES FOR 1 MONTH ONLY. That's the point.... Thank you I hope this can be solved....i do not see a solution for that problem, other then to change the membership plugin, but that's not much of the solution, because if a student pays online, by card, for an online course, he wants to acces the course instantly and he will not be able to do that with other membership plugin, because t is not sincronized with your theme and my prsonal experience with plugin developers is let's just say.....not good at all. Thanks again, If you can help, please, do. :) anca bogdan P.S. My site is : www.evolutiespirituala.roOctober 24, 2015 at 6:20 am #4639Anshuman SahuKeymasterPlease note that in case of the membership you have remove the user form the membership by editing the student from wp-admin->users ,only then he can be completely removed from the course .
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