Home › Forums › Legacy Support › Support queries › Setup issues › HELLO PLEASE HELP..URGENT
- This topic has 16 replies, 4 voices, and was last updated 9 years, 1 month ago by MrVibe.
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October 30, 2015 at 12:44 pm #6057[email protected]ParticipantMy site is having issues and my host said this is the problem and only you guys can fix it, he has disable two plugins ( the plugin vibe-course-module and vibe-customtypes)b to stop my site from showing a server error....and my pages have all disappeared...please i do not want to lose anything on the site....i need this fixed ASAP [30-Oct-2015 12:10:16 UTC] PHP Fatal error: Call to undefined method lms_settings::get_touch_points() in /home5/btwobre1/public_html/mumtrepreneurclubco/wp-content/plugins/vibe-course-module/includes/bp-course-notifications.php on line 42 12:34:27pm Michael and 12:34:34pm Michael [30-Oct-2015 12:11:49 UTC] PHP Fatal error: Call to undefined function bp_course_get_course_credits() in /home5/btwobre1/public_html/mumtrepreneurclubco/wp-content/plugins/vibe-customtypes/includes/featured.php on line 65October 30, 2015 at 7:58 pm #6121[email protected]ParticipantMy site is having issues and my host said this is the problem and only you guys can fix it, he has disable two plugins (vibes course moduel/custom)to stop my site from showing a server error....and my pages have all disappeared...please i do not want to lose anything on the site....i need this fixed ASAP Please the error code is above...please helpp..i cant see my home page...etcOctober 31, 2015 at 11:44 am #6224Anshuman SahuKeymasterPlease refer the documentation before you activate and install the wplms theme . Please make sure that after activating the theme you first install and activate all the recommended plugin in your site and then go for the one click install in your site . Please also note here that vibe course module ,buddypresss,vibe custom types,vibe shortcodes are essential plugins for the wplms . Also download the fresh copy of the wplms form the envato using your theme-forest account .October 31, 2015 at 6:42 pm #6284[email protected]ParticipantHello, every time they try to add these plugins it makes it server error....can you please help me with this ASAP...MY PROJECT GOES LIVE TOMORROW 1ST OF NOVEMBER....THIS IS NOT ON....IF I DOWNLOAD IT...WILL I LOSE ALL MY WORK I HAVE PUT IN...PLEASE COULD YOU HELP ME...November 1, 2015 at 11:26 am #6323[email protected]ParticipantHello, i am still waiting for a reply...do you want to ruin my business....please can you fix this problem for me ASAP..I have clients calling me and i dont know how to fix this problem....what is your team doing about this...my host said there is an error in the code of the two plugins they disabled...can you please fix this for meeee..November 1, 2015 at 11:27 am #6324[email protected]ParticipantTHESE ARE M CREDENTIALS IF YOU WOULD LIKE TO SORT IT OUT PLEASE http://www.mumtrepreneurclub.co.uk/wp-admin PW: firattenis2 or firattenis123November 2, 2015 at 5:03 am #6392MrVibeKeymasterHey.. Please share the username to login to your site. If possible please share your ftp credentials to check and fix this issue. While trying out various usernames, it seems my ip (122.176.249.12) has been blocked by your stop spammers plugin. Please white list it, refer attachment.November 2, 2015 at 10:21 am #6466[email protected]ParticipantHello, THESE ARE MY CREDENTIALS IF YOU WOULD LIKE TO SORT IT OUT PLEASE http://www.mumtrepreneurclub.co.uk/wp-admin Username: [email protected] PW: firattenis2 please help meeeeNovember 2, 2015 at 9:59 pm #6616[email protected]ParticipantHELLO, I AM STILL WAITING FOR THIS PROBLEM TO BE SOLVED...PLEASE MY BUSINESS IS SUFFERING FOR THISNovember 3, 2015 at 6:49 am #6657Anshuman SahuKeymasterALl the version of the theme and the plugin must be 1.9.9 or more ,please update you plugins and and theme to the version atleaset 1.9.9 . refer : https://wplms.io/support/knowledge-base/manually-updating-wplms/ https://wplms.io/support/knowledge-base/auto-updating-wplms/ We have already updated the vibe course module and vibe custom types plugins . |November 3, 2015 at 9:28 am #6680[email protected]ParticipantThanks for helping me....if i update to 1.9.9 would i lose any of my content, if not please could you help me with the update , keeps saying error when i try to open it....if you could help me do it i would be ever so grateful. ThanksNovember 3, 2015 at 2:37 pm #6778sandyMemberCan you please share the screenshot of the error you are getting when updating. Before update make sure you have a backup of all your customizations, translations if any. It is always recommended to keep a backup of your complete site.November 4, 2015 at 11:59 am #6960[email protected]ParticipantHello, its fixed can you also take the private off my courses, need it off, i have tried and cant seem to do it myself...please helpNovember 4, 2015 at 12:55 pm #6979sandyMemberFor private course: Make sure the course is connected to the product in course settings.November 6, 2015 at 3:36 pm #7442[email protected]ParticipantPLEASE HELP ME WITH THE PRIVATE COURSE SETTING...FINDING IT HARD...BEEN TRYING TO TAKE OFF THE PRIVATE FOR WEEKSSS
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