Appointment Booking – Student does not see schedule

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Viewing 15 posts - 1 through 15 (of 44 total)
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  • #257208
    sohohosts
    Participant
    It seems that the student can not see anything when trying to book an instructor. The instructor can see the schedule in the student view https://prnt.sc/sbx9ps However the student does not see anything in the course when trying to BOOK https://prnt.sc/sbxaok   The Color Coding is https://prnt.sc/sbxb98
    #257491
    Diana
    Participant
    @sohohosts, The student is not able to see anything under Book tab on single course page because your schedule was not assigned to any course From here: https://prnt.sc/scl0zt The default type is "Available". But when you change the appointment type then it will show different color
    #257757
    sohohosts
    Participant
    OK, I understand that the calendar is java based, I am testing on a staging site, which is quite slow. I realise that the schedule sometimes appears and sometimes does not. I feel the QUERY times out? Am I right?
    #258039
    Diana
    Participant
    @sohohosts, Yes, possible that the page is cached and not showing the updated values. Still shows the cached one
    #258619
    sohohosts
    Participant
    Hi, I am not sure what is happening here but it seems that once in a while the student will be able to see the schedule. I have so far tried two different computers and in both instances the schedule appeared once for the student and after that the student can not see anything. I tried clearing cache and cookies on one of the computer but that too did not seem to help. If it was the server then why does it come up every now and agian. On the other computer the first time it appeared. Need some help, otherwise it is of no use.
    #258620
    sohohosts
    Participant
    #258630
    sohohosts
    Participant
    Is this a clue. https://prnt.sc/sfa2lx I will try to see the console if I get the calendar, maybe on someones computer, so far I have run out of computers as it seems that it only works once.
    #258661
    sohohosts
    Participant
    jquery-migrate.min.js?ver=1.4.1:2 JQMIGRATE: Migrate is installed, version 1.4.1 [Violation] Forced reflow while executing JavaScript took 54ms jquery.js?ver=1.12.4-wp:2 [Violation] 'DOMContentLoaded' handler took 150ms [Violation] Forced reflow while executing JavaScript took 83ms wplms_appointments_booking.js?ver=1.5.2.1:1 [Violation] 'setTimeout' handler took 73ms book:812 [Violation] 'setTimeout' handler took 73ms [Violation] Forced reflow while executing JavaScript took 72ms A bad HTTP response code (404) was received when fetching the script. wplms_appointments_booking.js?ver=1.5.2.1:1 Error during service worker registration: TypeError: Failed to register a ServiceWorker for scope ('https://staging.upskillslearning.com/') with script ('https://staging.upskillslearning.com/service-worker.js'): A bad HTTP response code (404) was received when fetching the script. (anonymous) @ wplms_appointments_booking.js?ver=1.5.2.1:1 Promise.catch (async) o @ wplms_appointments_booking.js?ver=1.5.2.1:1 (anonymous) @ wplms_appointments_booking.js?ver=1.5.2.1:1 load (async) r @ wplms_appointments_booking.js?ver=1.5.2.1:1 (anonymous) @ wplms_appointments_booking.js?ver=1.5.2.1:1 t @ wplms_appointments_booking.js?ver=1.5.2.1:1 (anonymous) @ wplms_appointments_booking.js?ver=1.5.2.1:1 t @ wplms_appointments_booking.js?ver=1.5.2.1:1 (anonymous) @ wplms_appointments_booking.js?ver=1.5.2.1:1 (anonymous) @ wplms_appointments_booking.js?ver=1.5.2.1:1 DevTools failed to load SourceMap: Could not parse content for https://staging.upskillslearning.com/wp-content/plugins/wplms-appointments/assets/js/main.f6a76030.js.map: Unexpected token < in JSON at position 0
    #258670
    Diana
    Participant
    This reply has been marked as private.
    #258804
    sohohosts
    Participant
    OK I decided to make a video for you so that you could point out to me what I was doing wrong. However surprise surprise I could see the schedule in the student view. However there is an issue with the pricing. It is showing Price Null and when I try to book a slot I get an error stating that "Pricing enabled but no price set for slot"  https://prnt.sc/sfjuhg Also I have the following questions:  
    1. If the student has completed the course, will they see the schedule for that course?

    2. If the student has not started or subscribed to the course will they see the schedule for a course?

    3. When we return to edit the time slot as in the video at https://youtu.be/WMmIybmL13c the course is seemingly not listed there. The drop down is at the point where no course is selected. Is that as expected?

     

    #258805
    sohohosts
    Participant
    This reply has been marked as private.
    #258806
    Diana
    Participant
    This reply has been marked as private.
    #259008
    sohohosts
    Participant
    This reply has been marked as private.
    #259252
    sohohosts
    Participant

    OK I decided to make a video for you so that you could point out to me what I was doing wrong. However surprise surprise I could see the schedule in the student view. However there is an issue with the pricing. It is showing Price Null and when I try to book a slot I get an error stating that "Pricing enabled but no price set for slot" https://prnt.sc/sfjuhg

    Also I have the following questions:

    • If the student has completed the course, will they see the schedule for that course?
    • If the student has not started or subscribed to the course will they see the schedule for a course?

    • When we return to edit the time slot as in the video at https://youtu.be/WMmIybmL13c
      the course is seemingly not listed there. The drop down is at the point where no course is selected. Is that as expected?

     
    #259481
    Diana
    Participant
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 44 total)
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