Appointment issue

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Viewing 15 posts - 1 through 15 (of 40 total)
  • Author
    Posts
  • #218812
    rules200
    Spectator
    hi, after the teacher has accepted the appointment, the button to enter the live does not appear (at the preset time).
    #218914
    Diana
    Participant
    @rules200 Make sure the bigbluebutton server and secret are correct in LMS > Settings > Appointments > Live Webinars and Server Secret If these are correct. Make sure to set the meeting Reminder when you click on edit Details Link and then hit save availability button. Note: The Slots which are already passed(timestamp of those slots are passed) will not show Join Meeting Button If you still face any issue then Share the credentials here. I will check the issue on your site P.S. Mark your reply as private while sharing the credentials
    #218986
    rules200
    Spectator
    This reply has been marked as private.
    #219012
    Diana
    Participant
    This reply has been marked as private.
    #219023
    rules200
    Spectator
    where do I find the secret server?
    #219032
    rules200
    Spectator
    I bought the minutes on videoencrypt, I put the api key in the "live webinars" field and in the "server secret" field I put the encrypt video email. If I go up it goes into an example meeting, it doesn't go.
    #219210
    Diana
    Participant
    @rules200 Apologies for the delayed response here... But I am not available on Weekends If you are using videoencrypt then in the Live Webinars setting add this https://videoencrypt.com/wp-json/bbb/v1/ In the server secret you have to add the secret. You cannot test the setting test connection right now because I found this is not working.
    #219256
    rules200
    Spectator
    Thank you
    #219288
    rules200
    Spectator
    hi, I put the key and the server, but when a user books there are two problems: 1) Does not redirect the user to the payment of the appointment; 2) "It does not appear live" yet; Can you help me please? I would like to publish the site as soon as possible ...
    #219428
    rules200
    Spectator
    I have been trying to solve this problem for a week, I would like to publish the site.  You can help me???
    #219434
    Diana
    Participant
    @rules200 Yes, Checking.... right now. Will surely fix this issue by today
    #219436
    rules200
    Spectator
    thank you  
    #219510
    Diana
    Participant
    This reply has been marked as private.
    #219547
    rules200
    Spectator
    the plugin is at version 1.0, so it was never updated until 1.1.  It does not update automatically, how do I update it?  In updates on the site does not appear.  So I wonder, is it possible that even the theme and the other wplms plugins have never been updated?
    #219579
    Diana
    Participant
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 40 total)
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