Bug: Course not put in cart

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Viewing 10 posts - 1 through 10 (of 10 total)
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  • May 8, 2018 at 10:51 pm #155824
    tkwon
    Spectator
    My site is skillit.io When anonymous user first clicks on a "Take this course" the cart is displayed but says no items in cart. If I go back and click on the button again, the course is loaded. From then on clicking on Take this course will properly add the course to cart.   Logged in user is able to load courses into cart from start.    
    May 9, 2018 at 7:34 am #155855
    Diana
    Participant
    This reply has been marked as private.
    May 10, 2018 at 5:46 am #155984
    tkwon
    Spectator
    What you did is correct but if you already tried it once, all attempts after will work. Here is a video showing a fresh test. I use incognito browser, go to website, select course, take course and cart shows empty.   https://youtu.be/jVOfJoKnLn8  
    May 10, 2018 at 11:15 am #156034
    Diana
    Participant
    This reply has been marked as private.
    May 10, 2018 at 4:51 pm #156087
    tkwon
    Spectator
    Did you watch the video I posted on Youtube? It's public: <span style="color: #4b4d4d; font-family: Lato; font-size: 14px;">https://youtu.be/jVOfJoKnLn8</span> This shows the bug clearly.
    May 11, 2018 at 9:23 am #156167
    Diana
    Participant
    This reply has been marked as private.
    May 11, 2018 at 10:13 pm #156294
    tkwon
    Spectator
    Are you using a brand new browser? What browser are you using. I've tested with Firefox and Chrome. And it's been tested by myself, my partner (USA) and my VA (PH). After the very first time, the cart works for every other attempt as you can see in this video. It's just the very first time someone visits the website. https://youtu.be/ihIT5NtJ0Cc  
    May 12, 2018 at 3:55 pm #156364
    Diana
    Participant
    @tkwon, When you are trying to add a product to the cart and it shows empty. Is there any error appear in the console? If yes, can you please send it to me what the error is. So I can guide you better. Also please send me the version of the browser. In general, This case can be only possible when both products and the course are not connected to each other properly.
    May 14, 2018 at 5:00 pm #156597
    tkwon
    Spectator
    Are you able to reproduce it? Everyone I've asked to test using a private or incognito browser has reproduced the error.   There are no console errors.   I tested this on: Chrome 66 on Windows 10 Firefox 60.0 Mobile Safari on Ipad (not sure what version)
    May 15, 2018 at 12:22 pm #156759
    Diana
    Participant
    @tkwon, My Chrome version is 66.0.3359 But still, I am unable to replicate this issue. It could be a caching problem. Opened your site in an incognito window and I am able to add products to the cart and all the products added to cart is also visible.
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