Can't update to 3.7 and manual update issue

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  • #176065
    hilmanf
    Spectator
    Hi, I can't update to 3.7 since the day it was released. Error msg is below.
    The update process is starting. This process may take a while on some hosts, so please be patient. Enabling Maintenance mode… Updating Theme WPLMS (1/1) Downloading update from … An error occurred while updating WPLMS: Download failed. A valid URL was not provided. Disabling Maintenance mode… All updates have been completed.
    Envato market plugin is not working either. Error msg is: Update failed. Download failed. A valid URL was not provided. I know i can update it manually by FTP. But I am afraid I would lost all the setting like plugin, custom css, and translation. Need help to handle this.
    #176086
    Anshuman Sahu
    Keymaster

    es you might not able to update it because our old theme 3.6 has code with old api which is not working now .

    We have moved to the new api for updates .but for this time only you may have to use the envato market plugin :

    https://envato.com/market-plugin/ 

    and update it using this

    OR

    if above fails for this time only manually update theme :

    https://wplms.io/support/knowledge-base/manually-updating-wplms/

    #176092
    hilmanf
    Spectator
    Alex, Like I said before: Envato market plugin does not work. Please refer https://prnt.sc/ktzl5s The plugin successfully updated my other plugin. But not with WPLMS. And like I said before: I know i can update it manually by FTP. But I am afraid I would lost all the setting like plugin, custom css, and translation.  
    #176108
    hilmanf
    Spectator
    I have manually updated it. No problem found. You may close the topic.
    #176141
    Anshuman Sahu
    Keymaster

    Sorry for all this trouble this time with the updates .

    You have to follow this above alternative method this time only to update theme manually . From next time updates will work as usual .

    refer this new video :

    https://www.youtube.com/watch?v=2aEMLpLD4lc

Viewing 5 posts - 1 through 5 (of 5 total)
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