I am building my certificates using the pdf builder and I have been able to correctly configure the settings but there are 2 text fields i.e. date & certificate code in my certificate which get their positions reset.
https://electrovertlabs.com/wp-content/uploads/2021/07/sample_ele-cert-web.pdf?1626497740 is the view of the issue.
https://wplms.io/support/forums/topic/certificate-content/#post-362983 is the link of the previous suppport ticket . I am following the exact steps but those 2 fields are causing me problems.
the delay in response due to support holiday
i hope you have followed these steps properly
1- select the text box in pdf certificate builder choose the width and height accordingly
2- drag and drop the element according to your design
3- choose the alignment of the text there
and after that click on the EDIT TEXT
4- after that click the save option
then update the entire certificate
we need to check the certificate template please provide exact URL and credentials
I had to make a few changes and after that the problem again exists. Is there any proper solution to this and can you please mention what steps did u follow to fix that ?
As in the near future i will be adding more courses and certificates and setting the parameters is a tedious task now considering the problems.
Okay , didnt know about this point. Thanks for letting me know.
Also this sounds like a bug, please pass this message to the team so that they can fix this. As the width was selected so the text should have been within the placeholder and not in the middle of the img