Contact forms and registration

[calin]

The contact forms and registration forms are not working anymore after migration to a new host.Can you guide me to fix them?

[logan]

Hello,

please follow these steps

1. Please deactivate all installed 3rd party plugins(leave wplms plugins activated).
2. Delete browsers cache especially cache plugin.
3. Re-save permalinks

if above does not work only then Share page URL and admin credentials in a private reply with proper screenshots.  

[calin]

This reply has been marked as private.

[logan]

then Share page URL and admin credentials in a private reply with proper screenshots.

[calin]

This reply has been marked as private.

[Anshuman Sahu]

Hi it seems like your mailing server is not working . Please try to install and configure your mail server using this plugin : https://wplms.io/support/knowledge-base/postman-smtp-for-emails/

[calin]

Thanks for the reply.I installed Postman SMTP for emails and the contact forms are working properly now, but the registration form still sends me to a blank page with the link Back.Can you please check that out too?

[calin]

It seems it's from Captcha validation.

[logan]

Hello,

• first, clear the cache of your browser then check if it works.
• Please disable captcha then check if it works.

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else

1. Please try to generate new keys and then use them. Make sure that the keys are not having any extra space at the end.
2. I ran into this issue once, and found that it was because I didn’t fill out the rest of the form containing the site name and domain name/URL, etc. then press the register button. More or less, this error means you used the keys, but didn’t submit the form to google so it can actually be used; scroll down and fill out the form and click Register.
3. if above does not work then try not to choose reCAPTCHA v3, but v2 instead. This should work fine. I guess sometimes it is not compatible with v3.
4. refer this link too: https://developers.google.com/recaptcha/docs/faq

[calin]

Thank you for the reply. I will try the steps above.

[calin]

This reply has been marked as private.

[calin]

I fixed the headers issue with this inside pluggable.php on line 1251: echo "<meta http-equiv='refresh' content='0;url=$location' />"; Can you confirm if it's an ok fix?

[logan]

Hello, yes it is fine :) you are a true legend. :)

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