Course auto-completing on last unit without user input

Home Forums Legacy Support Support queries How-to & Troubleshooting Course auto-completing on last unit without user input

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #221488
    jsnmrk
    Spectator
    Hi There, Weird thing is happening. I am getting to the last unit in my courses and after about 2 seconds the course auto completes without any input from the user. I have checked the unit duration of the units and the last unit is set to 30min. For example, a course made up of 3 units lets you read through unit one and two for however long you want and as soon as you progress to unit 3 the course auto completes... this never used to happen what could be the problem here? Need a solution to this ASAP please.   Thank you!  
    #221586
    jsnmrk
    Spectator
    This reply has been marked as private.
    #221647
    MrVibe
    Keymaster
    ok, here's the case :
    1. Enabling auto-completion of units marks the unit as complete on unit view.

    2. Enabling auto-completion of course marks the course as complete as soon as the unit is completed..

      So, I have added a fix. I have added a timeout that the finish course trigger should wait for the unit duration time. Please clear cache and check and let me know if it works.

    #221663
    jsnmrk
    Spectator
    Hi There, Thanks for the reply. I did what you asked (cleared cache and reloaded) and still have the same result. My unit length is set to 30min and immediately on starting the last unit it autocompletes and ends the course. https://prnt.sc/oq7bwt This never used to happen before on our site, you always had to click "finish course" on the last unit on the bottom right navigation where "next unit" navigation appears on other units. What has changed in the update of WPLMS that now causes this? I'd like the user to manually click "finish course" on last unit. this is how it used to work. I'd like this again. How? Thanks.  
    #221789
    logan
    Member
    Hello, #alex has made some changes on your site. check again, i think it is fixed.
    #221923
    jsnmrk
    Spectator
    Hi Logan, This issue is not resolved at all. The same issue persists. I have cleared cache and tried in an incognito window. No matter which course I try when the last unit is navigated to it auto completes and exits the course within seconds. This does not allow the user to finish the last unit. I asked previously why this is happening as this issue only began to happen after we updated the theme. It never used to happen before, please can you give us an explanation of what is wrong here? We need this to be resolved ASAP please. Thanks.
    #221983
    Anshuman Sahu
    Keymaster
    Well the issue is appearing because the auto trigger finish course is triggered as soon as the progress is updated to 100% . In case of auto mark unit complete the unit is completed as soon as it is opened . now when last unit is opened and it changes progress to 100% and then immediately after progress is turned to 100% auto trigger finish course is triggers . There is no such check to wait for atleast unit duration before auto triggering the finish course .It just checks the course progress . We have to put this check in auto trigger finish course . Adding to issue log : https://trello.com/c/jniOJoA5 fix will be available in update . Till then please disable auto trigger finish course.  
    #222300
    jsnmrk
    Spectator
    Hi There, I see this task is still on your active list on Trello. Has this been resolved yet. I see I have a Theme update available in my dashbord from 3.9.4 to 3.9.5 Has this issue been resolved in this update yet? Thanks!
    #222358
    Diana
    Participant
    @jsnmrk, Please check the update log here to know whether your issue is resolved or not https://wplms.io/support/knowledge-base/3-9-5/ Apologies but it is not resolved yet
Viewing 9 posts - 1 through 9 (of 9 total)
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