Course description missing in the front-end

[nex]

Hi. I can't see or edit the course description on the front-end. I can see it on the course page and in the back-end (WP etidor), but it doesn't show up in the front-end editor. 1.- https://ibb.co/1qqR40r 2.- https://ibb.co/dPf15CW

[Veronica]

hi are you trying to edit the version 3 course (created from the backend or when the site is on version 3) in version 4(from the front end)? please confirm this if yes then it is an issue as you can see here https://wplms.io/support/forums/topic/course-description-is-lost-when-you-enter-to-the-course-editor/

[nex]

It is a course created on the frontend with version 4, then I try to edit it on the frontend with the same version 4 and I don't see the content on the frontend, I only see the content with the wordpress backend editor.

[Veronica]

hi the delay in response due to support holiday please confirm if it solved with this update mentioned here: https://wplms.io/support/forums/topic/course-description-missing-with-last-update/ if not then please provide a course URL on which I can replicate the issue with credentials

[nex]

This reply has been marked as private.

[nex]

I dont' know what happen but, the problem is gone.. I can see the sidebar in the right place now.. But the video problem persist.

[nex]

Hi again.. the sidebar problem show up again.. I see it in the bottom of the content 1.- https://ibb.co/hBLDYn0 2.- https://ibb.co/7R5N043

[Ada]

Hi, Yes when I checked the sidebar was at correct place. https://prntscr.com/10n3z36 Please try changing course layout from appearance>> customize>> layouts if you face this issue again. Also you did not confirmed where you are not able to see videos. I checked adding video in course preview and in curriculum and it was working for both. Please indicate if I am checking it at wrong place. https://drive.google.com/file/d/1Uk_IgSNcW5zUyDaY47_R35g4n9gdYbCX/view

[nex]

Hi, I tried to change the layout, but all the other layouts appear out of shape (unconfigured) thansk... I don't understand, yesterday it didn't work. Maybe because I got the short link that youtube provide (https://youtu.be/vFIUAvdPrf0), and now I tried with the long link (https://www.youtube.com/watch?v=vFIUAvdPrf0). I need add 2 or mores videos in the same video unit, I try to do it using the following option: https://prnt.sc/10n8bg1 https://prnt.sc/10n8gh9 But when I try to see it in the course.. it don't show up: https://prnt.sc/10n8c68 And when I try to edit it, it dissapear: https://prnt.sc/10n8as9 Thanks.

[Veronica]

checking

[Veronica]

hi please check this video: http://somup.com/creFIqbFhl and also for this: I tried to change the layout, but all the other layouts appear out of shape (unconfigured) make sure there should not be any layout in edit course section

[nex]

Great!.. we can close this. Thank you.

[Veronica]

thanks for your confirmation closing this topic

[Author]

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