Home › Forums › Legacy Support › Support queries › Update Issues › Course Errors after update 2.5 update
Tagged: 2.5 update, Next page, quizzes
- This topic has 14 replies, 2 voices, and was last updated 8 years, 2 months ago by
Anshuman Sahu.
Viewing 15 posts - 1 through 15 (of 15 total)
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AuthorPosts
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January 11, 2017 at 3:31 pm #89502
jmu289
ParticipantHi, I'm having a bunch of issues with my online courses after updating my theme and plugins with the latest 2.5 The issue were so bad that I had to revert my entire theme back to the old version of WPLMS. From what I can tell (just the errors that were reported, i'm sure there was more) these issues were occurring on every page of my website: 1) When taking a quiz there's no "submit quiz" button (there's a start quiz button which shouldn't be there and it just restarts the quiz) 2) Clicking on a quiz that's already been completed then clicking the "check results" button of the quiz takes me to a weird page that I've never seen before 3) Clicking "retake quiz" takes me to a broken page 4) If I open up a unit and click the number of the next page at the bottom it tries to load the next page but just loads forever, spinning wheel keeps spinning and doesn't go to the next page. Please see this video that i've uploaded showing the issues that i'm experiencing after 2.5 update: https://www.youtube.com/watch?v=c9o1p1_2dAg&feature=youtu.be Please see next message (marked as private) for more detailsJanuary 11, 2017 at 3:39 pm #89507jmu289
ParticipantThis reply has been marked as private.January 11, 2017 at 7:47 pm #89526jmu289
ParticipantThis reply has been marked as private.January 12, 2017 at 5:21 am #89550Anshuman Sahu
KeymasterOkay we have tested the latest version of theme and at that time we could not find any such issues with the quiz and unit load . To confirm I have created a video please check : Please make sure that you update all of your plugin first ,then wplms theme . refer these links to update the wplms theme : automatic : https://wplms.io/support/knowledge-base/auto-updating-wplms/ manually : https://wplms.io/support/knowledge-base/manually-updating-wplms/ after update please clear your browser cache and check the quizzes again . Let me know if issue still persists . PS: please try to update on a test staging site (a replica of your site) as you site is live. refer to create staging : https://wplms.io/support/forums/topic/how-to-create-wp-staging-environment/January 12, 2017 at 2:10 pm #89681jmu289
ParticipantHi, The video was not attached. Could you please send the video? And did you update the plugins/theme to test? It looks like my theme is still on the old versionJanuary 13, 2017 at 6:51 am #89770Anshuman Sahu
KeymasterSorry I forgot to add the link .Here it is : https://screencast-o-matic.com/watch/cbVlhbQp24 No I have not updated anything at your site for now .Please try updating your wplms theme and all its plugins at latest version 2.5.x and then check if the issue appears or not .January 13, 2017 at 3:14 pm #89895jmu289
ParticipantThis reply has been marked as private.January 14, 2017 at 4:53 am #89932jmu289
ParticipantThis reply has been marked as private.January 14, 2017 at 11:41 am #89973Anshuman Sahu
KeymasterThis reply has been marked as private.January 14, 2017 at 11:42 am #89974Anshuman Sahu
KeymasterPlease check your unit content on other course too . Also try deactivating third party plugins in your site and check this again .January 14, 2017 at 1:09 pm #90018jmu289
ParticipantThank you, it seems to be working on your end. I will finalize the update and report back with any issues! thanks for the help!January 15, 2017 at 3:49 am #90072jmu289
ParticipantFor clarification, what was the issue when you say "the issue was related to content in unit CPCU 530 Exam"?January 16, 2017 at 7:30 am #90127Anshuman Sahu
KeymasterIt was this code in your unit content that was creating problem : "<div id="assignment-content" class="view reading rt" data-bind="visible: hasContent && !isEditing, className: assignment_type + ' ' + hasContent">" I removed it and it fixed the issue .Please check the unit again with that student after clearing browser cache .January 17, 2017 at 9:51 pm #90483jmu289
ParticipantThis reply has been marked as private.January 18, 2017 at 12:19 pm #90610Anshuman Sahu
KeymasterWell as of now there is no way to detect this string in your content of all units . you need to manually check this by editing each unit in back end and switching to text mode of the visual editor . -
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