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demo 8 not responsive

  • 2 years, 9 months ago Ribaat
    Participant

    hello. am experiencing a new problem

    am currently using demo 8.

    1) in the second section after the slider, the second icon is not aligned with the others. its not straight as you can see in print shot. i tried everything to make it straight but will not work please can you help.

    http://prnt.sc/ub69np
    http://prnt.sc/ub69np

    2) the text in the first slider appears to be grey but in the second slide it is white. i have selected white for both slides but does not appear on the first slide, please help.

    http://prnt.sc/ub6a81
    http://prnt.sc/ub6a81

    login credentials have not changed so you still have access to it if you need it

    can you help us as soon as possible please, We are am launching the website after tomorrow. sorry for late notice

    2 years, 9 months ago Jackson
    Blocked

    Hello,

    First tell me which WPLMS version you are using ,

    If you are using version 4.x + then make sure theme version should be 4.08 and plugins version should be according to this refer: https://prnt.sc/ubcvsu

    Please upgrade lementor to 3.0.2

    After that check, all going well or not,

    Thanks,

    2 years, 9 months ago Ribaat
    Participant
    This reply has been marked as private.
    2 years, 9 months ago Jackson
    Blocked

    Hello,

    yes, you can update your wordpress, there is no effect on your website,

    And also make sure plugins should be update according to the theme version,

    Thanks,

    2 years, 9 months ago Ribaat
    Participant

    hi i have noticed there are two plugins that came with wplms theme that are out of date and need activation; layor slider WP and slider revolution. could this be the problem??

    layor slider: https://prnt.sc/udlleu

    slider revolution: https://prnt.sc/udlnto

    2 years, 9 months ago Jackson
    Blocked

    Hello,

    No problem is not due to these plugins,

    Please make sure these plugins should be deactivate because these are not compatible with wplms 4.08:

    Deactivate those, but if your site is live and you really need these addons then better to wait until these addons are compatible
    http://prntscr.com/ubfypa
    http://prntscr.com/ubfz8m

    And please share admin credentials in private reply, also share the issue,

    Thanks,

    2 years, 8 months ago Ribaat
    Participant
    This reply has been marked as private.
    2 years, 8 months ago Jackson
    Blocked

    Hello,

    Goto wp-admin>>>slider revolution>>select home slider,

    And from here you can see we can change text from here: https://prnt.sc/ugu1wz

    After change text color: https://prnt.sc/ugu14a

    For this: https://prnt.sc/ugu4bw

    Use code given below:

    .home-page .vibe_editor.clearfix div:nth-child(2) .v_module.v_text_block.v_first.serviceblockhome{

    margin-top:48px !important;
    

    }

    Thanks,

    2 years, 8 months ago Ribaat
    Participant

    hi i followed your instructions and have changed the text colour to white (#ffffff) but it is still the same problem. it still shows grey

    on slider revolution it shows white colour: http://prnt.sc/uh8ext

    but when i save it and preview it or open it on another device, including incognito mode it goes back to grey: https://prnt.sc/uh8ihe and https://prnt.sc/uh8j6w

    as for the second issue, the code you gave worked. thank you

    2 years, 8 months ago Jackson
    Blocked

    Hello,

    Thanks for confirming that second issue is resolved,

    This is really strange that , you change the color to white and it is shown as before gray,

    Please confirm that everything is updated or not, also try to create another slider same as this and use it,

    You can use this idea ,

    1- Goto slider>>slides and copy second slides change content according to first slide after that delete first slide and save slider

    May be that would be work for you,

    Thanks,

    2 years, 8 months ago Ribaat
    Participant

    hello thank you for that suggestion

    i tried it and it worked, so thank you soo much. hopefully it stays this way this time 🙂

    i have looked at all plugins and everything is updates

    2 years, 8 months ago Diana
    Participant

    Okay, thanks for confirming and closing this topic 🙂

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