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- This topic has 15 replies, 3 voices, and was last updated 8 years, 4 months ago by learner4life.
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August 25, 2016 at 7:03 am #66723learner4lifeParticipantHi, I received the following errors in logs during update. Are they of any significance? <p class="p1"><span class="s1"><span style="line-height: 1.5;">PHP warning: </span>require_once(/wp-content/plugins/vibe-customtypes/autoupdate/class-plugin-update.php): failed to open stream: No such file or directory in /wp-content/plugins/vibe-customtypes/vibe-customtypes.php on line 98</span></p> <p class="p1"><span class="s1">PHP Fatal error: require_once(): Failed opening required '/wp-content/plugins/vibe-customtypes/autoupdate/class-plugin-update.php' (include_path='.:/usr/share/pear:/usr/share/php') in /wp-content/plugins/vibe-customtypes/vibe-customtypes.php on line 98</span></p>August 25, 2016 at 10:10 am #66777Anshuman SahuKeymasterThere were no such error when we checked the update .Seems like your vibe-customtypes plugin is not updated successfully . You need to re-install the vibe customtypes plugin . Download the latest wplms theme package from themeforest . In wplms package -> wplms.zip -> wplms folder -> plugins folder you will find the vibe customtypes plugin . Please upload this vibe-custmtypes.zip file in your wp-content/plugins folder . Remove the existing vibe-customtypes folder in your wp-content/plugins folder and then unzip the vibe-customtypes.zip file .August 25, 2016 at 11:12 am #66793learner4lifeParticipantOkay, I did as you suggested. Didn't see any errors in the log but there are still issues. For eg: 1) some of the students are not able to click and expand the curriculum or 2) on clicking the Continue Course button, a student cannot click on the units inside. I found the following errors on inspecting the page. Please see screenshot attached. Would appreciate a quick soution.August 26, 2016 at 6:13 am #66945Anshuman SahuKeymasterYou need to attempt the plugin update again . This seems to be appearing because your js files are old .Please update your vibe customtypes plugin . Theme package has vibe customtypes version 2.1 .August 26, 2016 at 6:17 am #66947learner4lifeParticipantI already did that and also updated to the plug in that came out last night. Still<span style="color: #4b4d4d; font-family: Lato; font-size: 14px; line-height: 22px;">1) some of the students are not able to click and expand the curriculum or 2) on clicking the Continue Course button, a student cannot click on the units inside. and now some people are also facing problem on login. </span> The vibe login popup doesn't show for some users especially for those on mobile devices.August 26, 2016 at 6:25 am #66954learner4lifeParticipantAnd by the way I didn't change anything in my stack including caching plug-ins or settings. Everything was as is before the update. I did clear the cache multiple times (wp-rocket) but still the problem persists.August 26, 2016 at 7:58 am #66981learner4lifeParticipantEven after removing the caching plugin altogether I can see "<script type="text/javascript" src="/wp-content/themes/wplms/assets/js/old_files/buddypress.js?ver=2.1.1"></script> in the page couple of times. Where is that coming from?August 26, 2016 at 11:08 am #67021learner4lifeParticipantSorry for the confusion with couple of overlapping postings but I think this could have been because of what you had in config.php https://wplms.io/support/forums/topic/definewplms_version2-1-1-in-wplmsincludesconfing-php/#post-67019 define('WPLMS_VERSION','2.1.1');August 26, 2016 at 3:31 pm #67096sandyMemberYes, that is correct. The changing of the version 2.1.1 was missed in the 2.2 update hence it seems to be adding to this confusion.August 26, 2016 at 3:33 pm #67098sandyMemberWhen you say "some of the students" it means that the issue is not with the code but most probably with the cache. Now large files are also cached in the browser which need to be cleared. Since the caching uses the URL's the scripts on your student computers might still be cached as we forgot to update the version for the scripts which would automatically clear this cache. We're releasing an update tomorrow which has this fix well.August 26, 2016 at 3:34 pm #67100sandyMemberas a quick fix, you can cahnge the 2.1.1 in the config.php to 2.2 and it will clear the cached scripts from your student's computers and the issue would be resolved.August 27, 2016 at 5:11 am #67150learner4lifeParticipantI said "some of the students" because not everybody calls and complaints. But I have tested it and was able to replicate and face this issue every single time. So it's not just cache. Please fix it today.August 27, 2016 at 6:44 am #67171Anshuman SahuKeymasterI was not able to replicate the issue : http://screencast-o-matic.com/watch/cDjt1yjc6k If issue was in the code then all users would have been able to replicate it .Issue seems to be related to the caching .August 27, 2016 at 2:39 pm #67270learner4lifeParticipantThe problem occurs when somebody uses mobile devices or on windows 10 with touch screen. You also need to be logged in to see the errors in My Courses page or after starting some course. try changing the device from the debug consoleAugust 29, 2016 at 7:13 am #67391Anshuman SahuKeymasterPlease update your wplms theme and all its plugin to 2.2.2 . We have fixed the issues in course directory in mobile in this update alongwith many other issues. Let us know if your still facing the issues .
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