Having a few problems

Home Forums Legacy Support Support queries How-to & Troubleshooting Having a few problems


Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
  • #363330
    Hi I am having a few problems that are going to be explained in the next points: - The profile picture for some reason is not being uploaded from the profile - After updating the WPLMS plugin the dashboard turned white - Not all the elements can be found to be translated - The certificate section is not working well. I upload the certificate but it is not shown in the website
    hi thanks for mentioning the points for 1 and 2: we need to check this on your site make sure that you have updated to the latest version of the plugins and theme and also provide the us the video of the issue for better understanding for3: please create a topic in translation section, share all the details like screenshots/ video of the issue for 4: make sure that you have enabled pdf certificate on your site and checked the setting in lms>>settings>>show PDF certificate only and another one in edit certificate template and enable pdf certificate it’s all the adjustments that you have did on your certificate. let me clear the steps for pdf certificate 1- select the text box in pdf certificate builder choose the width and height accordingly 2- drag and drop the element according to your design 3- choose the alignment of the text there and after that click on the EDIT TEXT 4- after that click the save option then update the entire certificate this is how it will work here are the tips regarding the PDF Certificate plugin refer: https://wplms.io/support/knowledge-base/pdf-certificates/ https://www.youtube.com/watch?v=d9mXInbmFGY https://www.youtube.com/watch?v=kyJGVlegWTc https://www.youtube.com/watch?v=ylT1j35dUbg https://wplms.io/support/knowledge-base/wplms-pdf-certificates-update-1-3/
Viewing 2 posts - 1 through 2 (of 2 total)
  • The topic ‘Having a few problems’ is closed to new replies.