- This topic has 10 replies, 3 voices, and was last updated 4 years, 11 months ago by
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This seems like a permission issue in the script. The (v) icon loads a popup in the text editor, it seems that popup script is not having proper permissions. Please login via cPanel in your server and recursively apply the file permissions at 644 and folder permissions to 755.The next issue of buttons not working could also be connected to permissions. To further debug this, please share WP Admin details of your site, so we can login and check thisI know you gave us the admin but as already told you that the problem is related at file level , this is not at all related to theme or any of its plugin's code . There is a php file which is fetched in the popup for the contents . I looked into and find your .htaccess having 100s of rules in it in one of which you are redirecting deliberately from accessing the wp-content/plugins folder which is why the popup content is being redirecting . This is the line I guess : RewriteRule ^wp-content/plugins/.*.(?:php[1-7]?|pht|phtml?|phps).?$ - [NC,F] http://prntscr.com/q3rtmz I had to put my 3 hours in order to find this out which was your duty in first place to check as the nature of the issue was server related . Please double check your .htaccess files for such rules for security and then check the popup .This most likely looks like a job of security plugin. The .htaccess file could be modified by these plugins, of course the security rules are more of guidelines. The wordpress bydefault requires only 8 lines of .htaccess and you can simply copy and paste it in your .htaccess file. https://wordpress.org/support/article/htaccess/ p.s : I was not aware that the credentials of your site is already shared in some topic.
Viewing 11 posts - 1 through 11 (of 11 total)
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