Hi- our school is running into issues with paid students repeatedly receiving a "Course expired" message long before a course should be expired. We didn't use to have this issue. What are the ideal default settings to enable courses to meet the following criteria? Please spell out all details in laymen's terms, please. :)
- One course, multiple units (our courses have 9 units)
- Paid access only (not free or membership-based)
- We want to set a date for the first unit to be available
- Each subsequent unit (for us, Units 2-9) are available every 7 days on Monday at 12:00 AM
- We want to be able to offer (sell) the same course to begin every 4 weeks, but keep students from one group (batch?) separate from other groups (batches).
For example, "Sample Course 101" session 1 begins on February 1, runs for 9 weeks, each unit drip-fed 7 days after previous. Then the same course ("Sample Course 101") begins anew on March 1 for a new group/batch of paid students, and so on for additional batches in April, May, June, etc.
How is this all set up so that we don't have to manually adjust dates for every course, every unit, etc.?
We are getting too many students surprised with a "Course expired" notice before the course is complete. Thanks for your help.