Instructor album is not created by Video Vibe after video uploaded

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Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • #365727
    matomate
    Participant
    Hi, I just subscribed to the Pro version of Vimeo to use Video Vibe, but when the instructor tries to upload a video, that video ends up with the other videos in the same folder, no instructor album is created automatically. I have already redone the configuration several times as you indicated but so far nothing has worked correctly. https://prnt.sc/1d6rcso The instructor's album does not create. https://prnt.sc/1d6m4oc https://prnt.sc/1d6n9m5 Can you help me please?
    #365730
    matomate
    Participant
    This reply has been marked as private.
    #365779
    matomate
    Participant
    please can someone help me?
    #366018
    matomate
    Participant
    Hi, When an instructor uploads a video, none of it goes into an album. Instructors cannot see the videos they uploaded because no album is created at VIMEO for each instructor, all videos are mixed. https://prnt.sc/1d6m4oc https://prnt.sc/1d6n9m5 Please it's been over 2 days since I wrote to you but no one is helping me.
    #366348
    MrVibe
    Keymaster
    Marking priority. [Coming from email] Please if possible also share Vimeo credentails here, change the password once the issue is resolved. Most possible cause is in the Vimeo API, we have to check if Album creation access is available in the Vimeo settings. This may not be an issue in the code. A very quick fix is to generate the token in the developer.vimeo.com with all the permissions and update the videovibe_token option in yoursite.com/wp-admin/options.php , that will just bypass the entire authentication and token generation process and a quick check can be done if album creation is working. If you disable Instructor content privacy in Videovibe Vimeo settings, is the instructor able to upload videos ?
    #366358
    matomate
    Participant
    This reply has been marked as private.
    #366392
    Anshuman Sahu
    Keymaster
    HI I checked this out and found it to be working : https://i.gyazo.com/3e7a9d113dfa387324c9533685e688a8.mp4 https://prnt.sc/1g2r46i I register a new user alexinst to your site as instructor and alnum named as 17 was created on vimeo account and videos uploaded to that album
    #366393
    Anshuman Sahu
    Keymaster
    HI I checked this out and found it to be working : https://i.gyazo.com/3e7a9d113dfa387324c9533685e688a8.mp4 https://prnt.sc/1g2r46i I register a new user alexinst to your site as instructor and alnum named as 17 was created on vimeo account and videos uploaded to that album
    #366394
    Anshuman Sahu
    Keymaster
    HI I checked this out and found it to be working : https://i.gyazo.com/3e7a9d113dfa387324c9533685e688a8.mp4 https://prnt.sc/1g2r46i I register a new user alexinst to your site as instructor and alnum named as 17 was created on vimeo account and videos uploaded to that album
    #366395
    Anshuman Sahu
    Keymaster
    HI I checked this out and found it to be working : https://i.gyazo.com/3e7a9d113dfa387324c9533685e688a8.mp4 https://prnt.sc/1g2r46i I register a new user alexinst to your site as instructor and alnum named as 17 was created on vimeo account and videos uploaded to that album
    #366396
    Anshuman Sahu
    Keymaster
    HI I checked this out and found it to be working : https://i.gyazo.com/3e7a9d113dfa387324c9533685e688a8.mp4 https://prnt.sc/1g2r46i I register a new user alexinst to your site as instructor and alnum named as 17 was created on vimeo account and videos uploaded to that album
    #366547
    matomate
    Participant
    Hi, Big thanks, it is ok now
Viewing 12 posts - 1 through 12 (of 12 total)
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