Instructor album is not created by Video Vibe after video uploaded

[matomate]

Hi,

I just subscribed to the Pro version of Vimeo to use Video Vibe, but when the instructor tries to upload a video, that video ends up with the other videos in the same folder, no instructor album is created automatically.

I have already redone the configuration several times as you indicated but so far nothing has worked correctly. https://prnt.sc/1d6rcso
The instructor’s album does not create. https://prnt.sc/1d6m4oc
https://prnt.sc/1d6n9m5

Can you help me please?

• This topic was modified 1 year, 8 months ago by matomate.
• This topic was modified 1 year, 8 months ago by matomate.

[matomate]

This reply has been marked as private.

[matomate]

please can someone help me?

[matomate]

Hi,
When an instructor uploads a video, none of it goes into an album. Instructors cannot see the videos they uploaded because no album is created at VIMEO for each instructor, all videos are mixed.
https://prnt.sc/1d6m4oc
https://prnt.sc/1d6n9m5

Please it’s been over 2 days since I wrote to you but no one is helping me.

[Mr.Vibe]

Marking priority. [Coming from email]

Please if possible also share Vimeo credentails here, change the password once the issue is resolved.

Most possible cause is in the Vimeo API, we have to check if Album creation access is available in the Vimeo settings. This may not be an issue in the code.

A very quick fix is to generate the token in the developer.vimeo.com with all the permissions and update the videovibe_token option in yoursite.com/wp-admin/options.php , that will just bypass the entire authentication and token generation process and a quick check can be done if album creation is working.

If you disable Instructor content privacy in Videovibe Vimeo settings, is the instructor able to upload videos ?

[matomate]

This reply has been marked as private.

[Alex]

HI I checked this out and found it to be working :
https://i.gyazo.com/3e7a9d113dfa387324c9533685e688a8.mp4
https://prnt.sc/1g2r46i
I register a new user alexinst to your site as instructor and alnum named as 17 was created on vimeo account and videos uploaded to that album

[Alex]

HI I checked this out and found it to be working :
https://i.gyazo.com/3e7a9d113dfa387324c9533685e688a8.mp4
https://prnt.sc/1g2r46i
I register a new user alexinst to your site as instructor and alnum named as 17 was created on vimeo account and videos uploaded to that album

[Alex]

HI I checked this out and found it to be working :
https://i.gyazo.com/3e7a9d113dfa387324c9533685e688a8.mp4
https://prnt.sc/1g2r46i
I register a new user alexinst to your site as instructor and alnum named as 17 was created on vimeo account and videos uploaded to that album

[Alex]

HI I checked this out and found it to be working :
https://i.gyazo.com/3e7a9d113dfa387324c9533685e688a8.mp4
https://prnt.sc/1g2r46i
I register a new user alexinst to your site as instructor and alnum named as 17 was created on vimeo account and videos uploaded to that album

[Alex]

HI I checked this out and found it to be working :
https://i.gyazo.com/3e7a9d113dfa387324c9533685e688a8.mp4
https://prnt.sc/1g2r46i
I register a new user alexinst to your site as instructor and alnum named as 17 was created on vimeo account and videos uploaded to that album

[matomate]

Hi,
Big thanks, it is ok now