Issue in Loading Sample data in demo site

Home Forums Legacy Support Support queries Child Themes Issue in Loading Sample data in demo site

Viewing 15 posts - 1 through 15 (of 21 total)
  • Author
    Posts
  • #220412
    Hari
    Spectator
    Hi, After activating child theme, setup with one click installer goes fine with demo site installation, when loading sample data it goes to endless loop with Error Cannot read property CreateDocumentFragment. Can anyone suggest.    
    #220580
    logan
    Member
    Hello,

    Thank you very much for your feedback.

    I would like to request temporary access (wp-admin URL and credentials) in a private reply to your site to take a better look at the issue.  The information you will enter is private which means only you and I can see and have access to it.

    also, let me know which demo do you want to install. i will also need your Cpanel detail if there is any ModSecurity error.
    #220823
    Hari
    Spectator
    This reply has been marked as private.
    #221062
    logan
    Member
    Hello, if you could come on Teamviewer. I can have a look on your local machine. for betters support share some stills of the issue.
    #221110
    Hari
    Spectator
    This reply has been marked as private.
    #221229
    logan
    Member
    Hello, i am sorry but your given screenshot link is not working.
    Tip: For better support always share a screenshot: Please provide the proper screenshot, use https://prnt.sc/ to upload and share url of the screenshot. If you want to send us a video of the issue, use https://screencast-o-matic.com/ to upload and share URL of the video.
    #221234
    Hari
    Spectator
    This reply has been marked as private.
    #221348
    logan
    Member
    Hello, Ping me at 4 pm, I will check by using Teamviewer. also, let me know, have you installed any 3rd party plugins??
    #221351
    Hari
    Spectator
    This reply has been marked as private.
    #221401
    Hari
    Spectator
    This reply has been marked as private.
    #221456
    logan
    Member
    I do not have your TeamViewer id and password. Plz share lets connect tomorrow. Please msg me from wplms.io chat system. Thats a live chat.
    #221459
    Hari
    Spectator
    This reply has been marked as private.
    #221588
    Hari
    Spectator
    This reply has been marked as private.
    #221611
    logan
    Member
    Hello, goto this address then type me a message from here: http://prntscr.com/oq22jo tomorrow at 12 pm. we will connect.
    #221615
    Hari
    Spectator
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 21 total)
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