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and I make all the steps that you required for live chat to be available, but the issue that the live chat only appears in PWA for the admin but for the instructor and student it didn’t appear, I clicked on the button many times and nothing appeared!!
Hi we recently updated our authentication for chat due to new firebase security rules .
Now each user in your site also registers on firebase as well.
Therefore re-login must solve the issue as we registers user on firebase on firebase authentication.
I don’t get what you mean?
what are the steps that I need to do to make the chat available for all my users?
Could you tell me the missing steps that I have to do?
I don’t get what you mean?
what are the steps that I need to do to make the chat available for all my users?
Could you tell me the missing steps that I have to do?
PS : I made an account in Firbase for my website , Do I need to make an account for each users ?!!! I don’t think that is helpful !
Please check :
1 . if vibebp plugin is updated to latest version 1.5.3.1 .
2 . logout from site and then re-login again .Make sure you have enabled the signin methods as per this video : https://www.youtube.com/watch?v=0h3oECa2JMg
and try to logout and then login and the live chat appear just in the admin https://ibb.co/3cc8QnH
But didn’t appear in the instructor and student dashboard https://ibb.co/LxyvBYQ
There is one case where it does not work which is when user logs in using wp-admin .
USer has to login from front in order to use firebase features like chat .
Thank You, Alex
That’s work
and also I put ” allow” in the location setting for the browser and that lets the live chat and notification be live and Instantaneous.
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The topic ‘Live chat URGENT’ is closed to new replies.
