Home › Forums › Legacy Support › Support queries › Other issues › Megamenu on tablet
- This topic has 18 replies, 4 voices, and was last updated 5 years ago by Diana.
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October 21, 2019 at 4:51 pm #230856emanuelecantoroParticipantHello. I'm using a megamenu. On tablet (landscape orientation), it only works on the homepage (I tried on iPad only). On all other pages it does not work. I tried disabling the plugins I use to customize the header and disable the css but I didn't get any results. Can you check yourself? byeOctober 21, 2019 at 4:53 pm #230857emanuelecantoroParticipantThis reply has been marked as private.October 22, 2019 at 2:37 pm #230975MkModeratorlease give us some more information like which browser you are using? its for all the pages except home pages? for any specific user or for all users?October 22, 2019 at 4:14 pm #230981emanuelecantoroParticipant
- lease give us some more information like which browser you are using? I've tried Safari and Chrome only on iPad.
- its for all the pages except home pages? correct
- for any specific user or for all users? not-logged user
October 22, 2019 at 10:40 pm #230996emanuelecantoroParticipanterrata corrige:- for any specific user or for all users?
- all users.
October 23, 2019 at 1:56 pm #231089MkModeratorI Checked your issue and I found that, only the mobile menu is supported in tablets.October 25, 2019 at 7:45 am #231295emanuelecantoroParticipantwhat do you mean? At the moment for the "mobile" position the mobile menu is set. https://prnt.sc/pnwe40 (the mobile menu does not contain a megamenu) However, the tablet, in the landscape orientation, inherits the mainmenu (by default). Only in the portrait orientation does the mobilemenu come into play. Are you telling me that if I decide to use a megamenu I have to accept that it doesn't work on the tablet? Could you give me a php code that I can insert in funtion.php and activate the mobile menu even in landscape orientation?October 26, 2019 at 7:25 am #231353Anshuman SahuKeymasterWell on ipad the megamenu does not shows as the main menu is replaced with mobile menu : http://prntscr.com/pochsx and on ipad pro it is working fine on other pages as well: http://prntscr.com/pochiaOctober 28, 2019 at 9:04 am #231416emanuelecantoroParticipantYour screenshot does not show anything new. I know that in portrait orientation there's the mobile menu. The problem is in the horizontal orientation. As already mentioned in previous posts. In landscape orientation the menu is inherited from the desktop menu. In my case the megamenu only works on the homepage. You should try on a real tablet and not the simulator because the result is not always true.October 28, 2019 at 9:07 am #231417emanuelecantoroParticipantThis reply has been marked as private.October 29, 2019 at 1:30 pm #231542DianaParticipantThis reply has been marked as private.October 31, 2019 at 4:54 pm #231858emanuelecantoroParticipantFirst Mk, then Alex and finally Diana. Who is next? I seem to be the protagonist of The Truman Show. Is it possible that every time I talk to someone I have to repeat what is already written in previous posts? There is someone who is able to pick up a tablet and check once and for all that:- the site displayed on the tablet, in landscape orientation, does not load the megamenu. IT WORKS ONLY IN THE HOMEPAGE.
it is useless to show me screenshots where you show that on the Web Developer Toolbar the megamenu works correctly. I have already explained that it is not reality that you see them there.
I have also specified that it does not work for users who are NOT logged in.
Can the neighbor who decides to join this conversation kindly read what was written previously? Please, don't post screenshots where you show me that with the chrome inpector the megamenu works on the tablet. I beg you. Use a tablet. I tried it on iPad 3 and Ipad 4 with Chrome and Safari. The result is the same. Watch the video. For Alex, should I advise my customers to buy an iPad Pro? Can you help me please?
November 1, 2019 at 12:02 pm #231975DianaParticipantThis reply has been marked as private.November 6, 2019 at 10:06 am #232459emanuelecantoroParticipantI'm waiting.November 6, 2019 at 5:13 pm #232520DianaParticipantThis reply has been marked as private. -
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