Multiple problems

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • October 18, 2020 at 12:02 am #319180
    MissMad
    Participant
    Hello, I am experiencing multiple problems: 1. Can't access dashboard anymore. I get a 404. Hence, instructors can't edit courses or batches or anything, and students can't access their courses. 2. Batches don't show on the course page and hence students can't join the batch and take the course. 3. On one course page (https://www.smart-me-up.com/course/communication-strategy-level-3-part-1/), it says the course is not available although I have checked all settings and it should be... I have students starting courses this week who told me they can't access anything. Could you help? It's quite urgent as I now have three classes not able to follow their courses and five more coming up... Thanks
    October 18, 2020 at 4:24 am #319205
    MrVibe
    Keymaster
    1. Ensure that you have upgrade batches to version 4

    2. Please try suggestions here : https://docs.wplms.io/admin-guide-faqs#profile-does-not-open-or-opens-blank

    3. Batches update coming up to show the batches on course page.

    4. The single course is not "free" netiher a "a paid course" nor it is "Apply for course", edit the course and please allow your students to take the course. When there is no way a student can pursue the course as of now.

    October 20, 2020 at 10:48 am #319577
    MissMad
    Participant
    Hello, So a few things have been solved, but I still experience problems: 1. When I click on "Take this course", nothing happens, the page reloads but it doesn't take the user to the course. However, when clicking on the curicculum elements, they do open. That's not very intuitive. How can students be redirected to the course content when clicking on "Start course"? 2. The course above (link shared) still appears as Unavailable even though I set the dates so that it is now. 3. Any idea when batches will be avilable again? I do have the latest version but they don't open (I get a 404 error) Thanks for helping
    October 22, 2020 at 6:21 am #320019
    Diana
    Participant
    To check these issues, I was trying to access your site with the credentials I have but it is no longer working: http://prntscr.com/v4b7vc Please share the valid one
    October 22, 2020 at 12:06 pm #320098
    MissMad
    Participant
    This reply has been marked as private.
    October 23, 2020 at 1:18 pm #320367
    MissMad
    Participant
    Hi! Any chance in finding whzt's wrong? I tried to test access to the courses just a moment ago and even when studetns apply to the cours, I don't receive a message to accept them. Please tell me what I can do: I absolutely need to give accees to the courses to my students before Monday...
    October 23, 2020 at 2:48 pm #320406
    MissMad
    Participant
    This reply has been marked as private.
    October 24, 2020 at 5:53 am #320493
    Diana
    Participant
    This reply has been marked as private.
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Viewing 8 posts - 1 through 8 (of 8 total)
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