Notification by mail

[webreseau]

Hi there, i've posted an issue on your comments page on themeforest. I've got an answer to check what's happened. But problem still here :(   http://themeforest.net/item/wplms-learning-management-system/6780226/comments?page=277&filter=all#comment_12248063   Here you can check out.   Thank you for your help.

[MrVibe]

Ok, it is not clear which email is not working. a. User Registers on Site : Registration mail sent b.  Order confirmation mail : Sent when user purchases a course c. USer clicks start Course : Sent if you;ve enabled email for the touch point "start course" in lms -settings If none of the emails are working then the issue might be in your web hosts mail server. You can check this by installing the WP Mandrill plugin (by Mailchimp) which would force route all the emails sent by your server though its own servers a. Create an account here : mandrillapp.com b. Confirm account and login to mandrillapp.com c. Go to settings and generate an API key d. Login to your wordpress site and install the WP MAndrill plugin form plugins section. e. Next configure the plugin form WP Admin - Settings section and add the API key you got from step c. f. done. Now test the emails and see if you're receiving them. Please clarify.    

[webreseau]

Hi there, It's exactly none of the emails are working ONLY student email. All admin notification doesn't work except notification for student (like you are register, your order is confirmed, ...). So i think issue doesn't come from web hosts mail server ?   Thanks again and sorry for my english

[Anshuman Sahu]

Okay please check the following : 1. Check if the touch point is enabled from wp-admin -> Lms -> settings -> email . 2. Check if instrcutor or admin have the email notification enabled from theur personal settings from their profile -> settings -> email . refer : http://prntscr.com/a0k9e6 3. Please also check if the instructor email is valid or not .Try sending a test mail . If above pointers do not helps then please share admin credentials and site url to check this at your end .

[webreseau]

Hi there, Thanks for your answer. I've seen i didn't update WPLMS on my website. Then now i see your options. I will come back to you if that works. But another thing. After updating, i see i can't add a course in my cart. Because i add some option to a course product (variable product) but when i click on add to cart i've got an error who say to choose an option. As you can see on this link : http://dgexpert.fr/produit/formation-iata/   What can i do? Thank you!

[Anshuman Sahu]

Can you please try updating the theme and all its plugins to latest . refer : https://wplms.io/support/knowledge-base/auto-updating-wplms/ https://wplms.io/support/knowledge-base/manually-updating-wplms/
this was an issue fixed in this update .

Latest Versions

• WPLMS v 2.0.6
• Vibe Course Module v 2.0.6
• Vibe Custom Types v 2.0.6
• Vibe Shortcodes v 2.0.6
• WPLMS Dashboard v 2.0.6
• WPLMS Assignment v 2.0.6
• WPLMS Front End v 2.0.6
• WPLMS EventOn v 2.0.6
• WPLMS Modern Child Theme v 2.0.6

[webreseau]

Hi,   Thank you. Update resolve this issue. But i've got another problem, when i click on connect button, nothing happens as you can see here :  http://dgexpert.fr/ (click on "Se connecter" button). Thank you again

[Anshuman Sahu]

Seems like our theme is updated but Vibe course module plugin is not . Please update all the plugins also and check again the issue .

[Author]

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