Page Builder Won't Save

[curtis10]

while trying to edit in the page builder, it keeps saying "saving" endlessly.

how can i resolve this?

goskilled.com/wp-admin

u: curtis

p: PrInCe1983

you can test by creating a new page.

the modern theme code has been imported already.

but i cannot save it

please advice.

[Anshuman Sahu]

Unable to login with those credentials ,please confirm that you are not using any security plugin in your site .Also try deactivating the third party plugins and try resaving the permalinks to postname . Also goto your wp-admin ->  users Try disabling the visual editor and check the issue again  .

[curtis10]

sorry i changed my password...wasn't sure if this forum was secured. how can i send you my credentials to check? please advice

[curtis10]

ok. i saw the image below. its goskilled.com/wp-admin username: curtis password: k9^zKIKjS*8*x!piqDBkVLoE

[sandy]

We have fixed the issue on your setup using this tip: https://wplms.io/support/knowledge-base/page-builder-not-saving/ Let us know if this helps.

[curtis10]

this steps did not work for me...please login with the credentials i already gave you to verify. there is a page tittled "New Home". Try to save the Saved Layouts (Modern Theme).

[Anshuman Sahu]

Thanks for the credentials, it seems the issue is intermittent. It appears sometimes and sometimes it works fine, which confirms this is not a bug/issue in the theme.

We have been able to narrow down the bug to the following :

a. The page builder makes a ajax call via admin-ajax.php to save the content of the page .

b. Sometimes the admin-ajax.php returns a 404, refer screenshot.

admin-ajax.php is a core file or WordPress.
refer : http://i.imgur.com/XS1kPQo.png

Please consult your web host in the issue.

Also try checking the following topic in WordPress.org : https://wordpress.org/support/topic/admin-ajaxphp-404-error-after-update-to-402

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