PMPro with manual access given

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  • January 3, 2018 at 8:18 am #141515
    Louis
    Spectator
    Hi, I am using the PMPro - WPLMS integration for my website. I restricted some course access to the levels created with PMPro. Users who haven't purchased membership can't access the courses, which is fine. BUT when I manually add a membership to users (from the wp-admin dashboard) they cannot access the course either: they are asked to purchase a membership like free users. Any idea what is wrong? Thanks for your feedback
    January 3, 2018 at 12:27 pm #141572
    H.K. Latiyan
    Participant
    Hi, This is weird can you please share the site url, admin credentials and a test user credentials to test this on your website. PS: Please mark your reply as private while sharing the credentials.
    January 3, 2018 at 1:30 pm #141589
    Louis
    Spectator
    This reply has been marked as private.
    January 4, 2018 at 6:14 am #141641
    H.K. Latiyan
    Participant
    This reply has been marked as private.
    January 4, 2018 at 9:52 am #141666
    Louis
    Spectator
    OK I guess I got it: the thing is I was using the bulk "change role" to give the membership level. So on the admin, the users had "Roles" = "membership level X" but their membership level remained "none". Refer: https://prnt.sc/hvw6i6 => Is there a way to bulk assign a membership level? Thanks.
    January 4, 2018 at 11:30 am #141690
    H.K. Latiyan
    Participant
    Hi, No, the pmpro plugin doesn't give this option to bulk add users to a membership manually.
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