Home › Forums › Legacy Support › Support queries › Other issues › Profile not display information
- This topic has 17 replies, 2 voices, and was last updated 3 years, 5 months ago by Veronica.
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May 29, 2021 at 7:30 pm #3595821ui61_55SpectatorMi profile not show mi profile picture, data and certificates, why? http://prntscr.com/13k9960May 31, 2021 at 6:13 am #359631VeronicaModeratorhi it is working on local http://prntscr.com/13mag61 make sure that you have added these elements to the member profile layout in vibebp>>member layout you can also check this https://www.youtube.com/watch?v=AYXzAMxFWCUMay 31, 2021 at 4:19 pm #3597321ui61_55Spectatornot work http://prntscr.com/13n09az I check the video and I applied on member type students but not work =( I saw this elements: http://prntscr.com/13n0fsfJune 1, 2021 at 11:41 am #359830VeronicaModeratormay I know the version of the theme and plugins you are using? make sure the versions are on the latest versionJune 2, 2021 at 4:47 pm #3600451ui61_55SpectatorTheme: WPLMS 4.097 http://prntscr.com/13qbvsgJune 3, 2021 at 12:29 pm #360180VeronicaModeratorhi if you are using elementor pro plugin then try to disable that and then check if not using then please provide details to us in a private reply we will take a lookJune 3, 2021 at 4:58 pm #3602181ui61_55SpectatorHi team! thanks for your answer! These is the plugin list that I had activated: Co-Authors Plus Contact Form 7 Contact Form 7 Multilingual Elementor LDAP/Active Directory Login for Intranet sites Slider Revolution Vibe Calendar Vibe HelpDesk VibeBP WPBakery Page Builder WPLMS WPLMS CoAuthor Plus Add-On WPLMS Customizer Plugin WPML Media WPML Multilingual CMS WPML String Translation WPML Translation Management My site is in intranet =( Is posibble using teamviewer to conect in some hour??? please! =)June 4, 2021 at 1:41 pm #360355VeronicaModeratorhi it's my mistake I got confused here see: the profile elements that are available here https://prnt.sc/13n0fsf will be visible when we view the profile in members-directory not here https://prnt.sc/13n09az here all the basic information will be shownJune 8, 2021 at 7:16 pm #3608071ui61_55SpectatorHi Vero, I Desactivated some plugins, but not works,I cant share credentials because my site is in a intranet, is not visible in internet, you can giveme support using for example teamviewer or anydesk?June 9, 2021 at 11:53 am #360891VeronicaModeratorhi see when you click on profile button it will open the edit section of the profile by default when you again click on view it will work this is an issue https://trello.com/c/QkM6U2Ns for better understanding check this http://somup.com/cr1QXHqxP0June 9, 2021 at 1:05 pm #3609141ui61_55SpectatorYes! work if you click again in view, I dont not if a problem is because i need to use Buddypress in single page, in my case is necesssary because I use WPML to transtate, and when u use Buddypress in single page not work the buttin change profile picture tooJune 10, 2021 at 8:58 am #361010VeronicaModeratorhi make sure you have updated to the latest version of the theme and plugins as this was an issue when edit profile picture was not working when a single page is activated but now it is solved https://trello.com/c/fOAccWsk and for the above issue, Trello card is already createdJuly 16, 2021 at 9:00 pm #3654481ui61_55SpectatorHi Vero, Still I have the same error i can see the profile My Plugin version is: VibeBP 1.5.8.1 WPLMS 1.5.8 I see the trello Card you indicated is to change the profile picture, but my problem is, my profile not display information at the firs clic. http://prntscr.com/1bwg9rmJuly 17, 2021 at 9:55 am #365487VeronicaModeratorneed to check this on your site as this is working on our localJuly 21, 2021 at 5:03 am #3658951ui61_55Spectatorwell in my app no, look http://prntscr.com/1dsqed0
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