Profile not display information

Home Forums Legacy Support Support queries Other issues Profile not display information

Viewing 15 posts - 1 through 15 (of 18 total)
  • Author
    Posts
  • #359582
    1ui61_55
    Spectator
    Mi profile not show mi profile picture, data and certificates, why? http://prntscr.com/13k9960
    #359631
    Veronica
    Moderator
    hi it is working on local http://prntscr.com/13mag61 make sure that you have added these elements to the member profile layout in vibebp>>member layout you can also check this https://www.youtube.com/watch?v=AYXzAMxFWCU
    #359732
    1ui61_55
    Spectator
    not work http://prntscr.com/13n09az I check the video and I applied on member type students but not work =( I saw this elements: http://prntscr.com/13n0fsf
    #359830
    Veronica
    Moderator
    may I know the version of the theme and plugins you are using? make sure the versions are on the latest version
    #360045
    1ui61_55
    Spectator
    Theme: WPLMS 4.097 http://prntscr.com/13qbvsg
    #360180
    Veronica
    Moderator
    hi if you are using elementor pro plugin then try to disable that and then check if not using then please provide details to us in a private reply we will take a look
    #360218
    1ui61_55
    Spectator
    Hi team! thanks for your answer! These is the plugin list that I had activated: Co-Authors Plus Contact Form 7 Contact Form 7 Multilingual Elementor LDAP/Active Directory Login for Intranet sites Slider Revolution Vibe Calendar Vibe HelpDesk VibeBP WPBakery Page Builder WPLMS WPLMS CoAuthor Plus Add-On WPLMS Customizer Plugin WPML Media WPML Multilingual CMS WPML String Translation WPML Translation Management My site is in intranet =( Is posibble using teamviewer to conect in some hour??? please! =)
    #360355
    Veronica
    Moderator
    hi it's my mistake I got confused here see: the profile elements that are available here https://prnt.sc/13n0fsf will be visible when we view the profile in members-directory not here https://prnt.sc/13n09az here all the basic information will be shown
    #360807
    1ui61_55
    Spectator
    Hi Vero, I Desactivated some plugins, but not works,I cant share credentials because my site is in a intranet, is not visible in internet, you can giveme support using for example teamviewer or anydesk?
    #360891
    Veronica
    Moderator
    hi see when you click on profile button it will open the edit section of the profile by default when you again click on view it will work this is an issue https://trello.com/c/QkM6U2Ns for better understanding check this http://somup.com/cr1QXHqxP0
    #360914
    1ui61_55
    Spectator
    Yes! work if you click again in view, I dont not if a problem is because i need to use Buddypress in single page, in my case is necesssary because I use WPML to transtate, and when u use Buddypress in single page not work the buttin change profile picture too
    #361010
    Veronica
    Moderator
    hi make sure you have updated to the latest version of the theme and plugins as this was an issue when edit profile picture was not working when a single page is activated but now it is solved https://trello.com/c/fOAccWsk and for the above issue, Trello card is already created
    #365448
    1ui61_55
    Spectator
    Hi Vero, Still I have the same error i can see the profile My Plugin version is: VibeBP 1.5.8.1 WPLMS 1.5.8 I see the trello Card you indicated is to change the profile picture, but my problem is, my profile not display information at the firs clic. http://prntscr.com/1bwg9rm
    #365487
    Veronica
    Moderator
    need to check this on your site as this is working on our local
    #365895
    1ui61_55
    Spectator
    well in my app no, look http://prntscr.com/1dsqed0
Viewing 15 posts - 1 through 15 (of 18 total)
  • The topic ‘Profile not display information’ is closed to new replies.