Home › Forums › Legacy Support › Support queries › Setup issues › The courses import is not working
- This topic has 24 replies, 4 voices, and was last updated 3 years, 9 months ago by Anshuman Sahu.
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January 24, 2021 at 7:56 am #336095mohanur252ParticipantI really tried hard, read all the tips and nothing is changed. The export completes successfully, but when i try to import to the new website, it shows an error "The file exceeds the limit" and let me tell you that the file size is less than 4MB while the maximum upload limit is 10MB. Please help me solve this issue. ThanksJanuary 25, 2021 at 1:05 pm #336289VeronicaModeratorhi it seems like the CSV file is in large size, please break it into smaller pieces and then try Well, the size of the file may be small but the number of questions to be imported and its content may be just too big to handle by the server. Can you please try importing a CSV file with not more than 20 questions and tell if you were able to import that? Ask your WebHost to increase Max Upload File Size Limit Try to import courses and quiz in batches like 50 courses or less at a timeJanuary 28, 2021 at 3:37 pm #336905mohanur252ParticipantHi I tried, but still there is no good result, it just imports some of the data not all. Please help to make a complete import. I once tried to import just the courses, then units, then quizes, some of each are imported but not all, and even those imported are not connected to each other, for example, the units are not appearing in their associated courses. Every course page is still empty. and let me tell you, the total courses are just 3, and the quizes are also 3. There's no more data in the website. I've once tried to increase the maximum upload size to more than 100MB, but nothing is changed when tried again to import. Please help me import the data successfully, I was trying this for about 2 months, and it's the only problem that holding me to launch the new website. Thanks again.January 30, 2021 at 1:27 pm #337245AdaParticipantHi, I am sharing video with you. I have tried to import 2 courses here https://drive.google.com/file/d/1E010kfb-alIOdpeYXWsLprEJsJ2EcZ3O/view https://drive.google.com/file/d/1OvxnDwRJrBNBapCpX_t843iHEFhNJmNd/viewJanuary 31, 2021 at 1:39 pm #337341mohanur252ParticipantHi, I have done already what you did. The export always completes in success, but the problem is the import is not working. Could you please solve this another way? I told you that i've been trying this for 2 months and nothing is changed. I extended the support to get this solved. Please help me with this. Thanks.February 1, 2021 at 11:14 am #337471AdaParticipantHi, Please share your site URL and admin credentials in private reply,so that I'll check importing courses at your site .February 7, 2021 at 4:49 pm #338606mohanur252ParticipantThis reply has been marked as private.February 8, 2021 at 11:47 am #338748AdaParticipantHi, Hope you are doing well. I imported two courses at your new site https://drive.google.com/file/d/11SoN_zsprrN987FJl4R4CmM3HEETaaA4/view Here is the course https://drive.google.com/file/d/1bbdt4F2Qd3im7WITU1iXAuLXPezgwB6k/view Please check at your site and let me know which part is not importing well except course image. You need to setup course image manually.February 8, 2021 at 3:14 pm #338804mohanur252ParticipantThis reply has been marked as private.February 9, 2021 at 9:18 am #338941AdaParticipant#1- Course curriculum is connected. See- https://drive.google.com/file/d/1BDn1ikUtwE7c6UExjuZrUryw4mxkBRYH/view #2- I just tried to show you a demo. you can do it yourself. #3- Please follow these steps to import all user's data . https://wplms.io/support/knowledge-base/addingediting-bulk-users-in-a-course/February 13, 2021 at 8:41 am #339932mohanur252ParticipantHi, You just showed me how to import a course from another website, but not mine. I really followed all the steps you follow in your video, but the problem is i can't still import even 1 course, even if i mention the ID of specific module, it keeps saying "Exceeded filesize limit." So, show me what you have done when you were importing the two courses. ThanksFebruary 15, 2021 at 2:20 pm #340303VeronicaModeratorhi the delay in response due to support holiday Ask your WebHost to increase Max Upload File Size Limit Try to import courses and quiz in batches like 50 courses or less at a time the CSV file is in large size, please break it into smaller pieces and if you are not able to import any content then please check the prefix should be the same as the table you have in the wordpress databaseFebruary 16, 2021 at 1:37 pm #340564mohanur252ParticipantHi, I have even increased the maximum upload size to 100MB, and the course is just one, the upload size of this course is just 2.6MB, my internet is fast enough to upload more than this in no time, and this is the 3rd time i am telling you this and you repeating me to do the same.February 16, 2021 at 1:42 pm #340567mohanur252ParticipantHi, I have even increased the maximum upload size to 100MB, and the course is just one, the upload size of this course is just 2.6MB, my internet is fast enough to upload more than this in no time, and this is the 3rd time i am telling you this and you repeating me to do the same.February 17, 2021 at 10:51 am #340769mohanur252ParticipantHere you can see that my upload size is 100MB http://prnt.sc/zudsbk
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