After following the step-by-step procedure for activating live chat in this video (https://www.youtube.com/watch?v=JDXemP5TfM8), the chat button at the corner of the page does not work with any user https://prnt.sc/12e6kqz . Clicking on it does not start the chat.
I have already logged in and re-logged in with all the users created still unchanged
How to do it please?1 week, 5 days ago Scott LangModerator
Checked with my own firebase credential but unable to save settings.
Please share your FTP details in private reply also make sure to check with deactivate the third party plugin that can cause this issue.1 week, 4 days ago Scott LangModerator
Ok, we are checking your issue, I’ll let you know asap.1 week ago matomateParticipantThis reply has been marked as private.5 days, 2 hours ago matomateParticipant
hi team support,
Please We need your help3 days, 8 hours ago matomateParticipant
Hi team support,
can someone help me fix this issue? Your help please
Thanks advance2 days, 18 hours ago Scott LangModerator
Sorry for the late reply, We are already checking your issue.
Already used my credential but the issue is still persisting.
Also, the Error looks like you have not used the updated firebase config.
You have to copy the updated firebase config and save it in vibebp>settings again.2 days, 18 hours ago AlexKeymaster
Please follow this guide :https://docs.wplms.io/faqs-1/faqs#firebase-issue-chat-live-modules-not-working2 days, 12 hours ago matomateParticipant
big tanks, it works
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