The Scorm sample course prematurely closes

[ART-Providers]

https://dev.art-providers.com/course/olympics-test/ This course used to let you take it to the end and score. Just closes down even after you say No to resume. What is going wrong here?

[Anshuman Sahu]

Well i go through all the course but it did not close : http://somup.com/cYQZ2IXSeO

[ART-Providers]

Ok strange. It happens when the popup comes to resume Yes/No/ Irrespective of what you choose it closes down and makes the course private

[Anshuman Sahu]

Well we are getting error " Warning: Error while sending QUERY packet. PID=26065 in /home/customer/www/dev.art-providers.com/public_html/wp-includes/wp-db.php on line 2033 " it seems like db query is not working to fetch the scorm data for this course which saves for the user . hence the error is appearing . This generally appears when db is full or tmp folder is full on server.
refer : https://stackoverflow.com/a/30754157

[ART-Providers]

This issue can be closed as you are pursuing this via other ticket. As I mentioned there is a massive PHP login with api errors and the packet is too large so please look into the matter as this does not look right.

[Anshuman Sahu]

Not closing at this point as this could be related to another issue in scorm js api until we resolve the other one. Also I checked this on my test site but did not replicated the same.

[Anshuman Sahu]

I believe this is related to the setting "auto trigger finish course" in wp-admin -> lms .Can you please try disabling it .

[ART-Providers]

This is not enabled actually. https://snipboard.io/CsT38V.jpg

[ART-Providers]

Please see why each session there is a php error log with 62MB of session data causing the chokeup.

[ART-Providers]

As I have mentioned before it is not a Third party plugin causing this issue. Please see recording where all plugins are deactivated except the WPLMs ones but we still have the auto-finish forced. Clearly a bug with retake perhaps or after course reset. Please look into this in depth to resolve. Also tested on another server we have. Same result. http://somup.com/cYQvb6l6G3

[Anshuman Sahu]

This reply has been marked as private.

[ART-Providers]

As you can see perhaps it is to do with course retake. Happens everytime for https://dev.art-providers.com/course/ispring-package-from-ea-23-09-2020/ Now I have set retake for the course you tested with https://dev.art-providers.com/course/ispring-sample/ Check now and you will see it auto-finished

[Anshuman Sahu]

added a quick fix a your end please check now .

[ART-Providers]

Hi Alex I think the issue with auto-closure is now resolved. Thank you. Although it does make it Private course everytime unless you go back to dashboard and relaunch.

[Author]

Posts