Home › Forums › Legacy Support › Support queries › How-to & Troubleshooting › Urgent – WooCommerce – Thank you page
Tagged: WooCommerce
- This topic has 8 replies, 4 voices, and was last updated 8 years, 7 months ago by
Anshuman Sahu.
Viewing 9 posts - 1 through 9 (of 9 total)
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January 28, 2016 at 9:37 am #22113
Thiru
SpectatorHi, After somebody places order, the page is getting redirected to My-Account page, instead of thank you or order received page. Users are getting confused and they are complaining that they are unable to know if their order was processed or not. Can you please let me know how to fix it? Thank you ThiruJanuary 28, 2016 at 3:04 pm #22305sandy
MemberThis is really weird. WPLMS does not interfere in WooCommerce functioning. If you want us to check we need site url as well as admin credentials to check the issue, Also try contacting woocommerce support on this.January 29, 2016 at 8:57 am #22609Thiru
SpectatorHi Sent you admin credentials, can you please take a look?January 29, 2016 at 10:59 am #22675sandy
MemberPlease share credentials here.Make sure to mark the reply as private.January 29, 2016 at 2:22 pm #22801Thiru
Spectatorhere they are.. <div id="yiv6869707934yui_3_16_0_1_1453997452159_7296" style="color: #000000; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; line-height: normal;"><span id="yiv6869707934yui_3_16_0_1_1453997452159_8870">url: tekslate.com/wp-admin</span></div> <div id="yiv6869707934yui_3_16_0_1_1453997452159_7296" style="color: #000000; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; line-height: normal;"><span id="yiv6869707934yui_3_16_0_1_1453997452159_8867">user: vibe</span></div> <div id="yiv6869707934yui_3_16_0_1_1453997452159_7296" dir="ltr" style="color: #000000; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; line-height: normal;">pws: vibe1234$</div>January 29, 2016 at 2:23 pm #22803Thiru
Spectatorhere they are <span id="yiv6869707934yui_3_16_0_1_1453997452159_8870">url: tekslate.com/wp-admin</span> <div id="yiv6869707934yui_3_16_0_1_1453997452159_7296" style="color: #000000; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; line-height: normal;"><span id="yiv6869707934yui_3_16_0_1_1453997452159_8867">user: vibe</span></div> <div style="color: #000000; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; line-height: normal;"></div> <div id="yiv6869707934yui_3_16_0_1_1453997452159_7296" dir="ltr" style="color: #000000; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; line-height: normal;">pws: vibe1234$</div>January 30, 2016 at 12:27 pm #23204Anshuman Sahu
KeymasterI checked your site and found your theme to be outdated .There are many features and supports to other plugin that are added in wplms . Since now wplms has been changed completely from version 1.7.5 i would recommend you to create a copy setup of your site(a test setup) and try updating this test setup so that your live site does not crash of you try to update your site . Please update the plugin and the theme together to avoid conflicts . please also refer this topic for the test setup : https://wplms.io/support/forums/topic/how-to-create-wp-staging-environment/January 31, 2016 at 12:09 am #23389jtobkin
ParticipantHello I have a question also, everything seems setup well, however, after paypal payment is made, nothing occurs - it just stays on the paypal page. the user account etc works, however, the customer doesn't have access to the course till the admin manually approves it. How do we make sure that once payment is processed the user account is created and they have immediate access to the course they paid for? ThanksFebruary 1, 2016 at 1:59 pm #23978Anshuman Sahu
KeymasterPlease note that the payment process is completely handled by the woocommerce and it usually redirects user to the thankyou page . Please try contacting the woocommerce support forums on this and also try deactivating the third party plugins . -
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