Vibe shortcode not accessible

Home Forums Legacy Support Support queries How-to & Troubleshooting Vibe shortcode not accessible

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  • #374864
    Bhavyatafoundation
    Participant
    Hello!! I'm trying to add elements by using vibe shortcode on the activity page but when clicked on the shortcode icon a blank popup loads up, irrespective of the element I choose from the drop-down menu. Please help me out with the issue. Below is the attached image of the blank pop-up mentioned: Vibe shortcode dropdown screenshot Blank pop-up for insert shortcode
    #374920
    Anshuman Sahu
    Keymaster
    Hi this error is generarlly comes from server security itself .sometimes server blocks requests returning purely html which we do in showing the popup . so please contact your webhost if they are blocking any url having this : wp-content/plugins/wplms_plugin/includes/vibe-shortcodes/tinymce/popup.php?popup=icons&width=800&random=1637590637486 on this .
    #376188
    Bhavyatafoundation
    Participant
    Thanks!! I adjusted some of the optimizations on the server-side and the shortcodes are back again.
    #376264
    Veronica
    Moderator
    so the issue is resolved? please confirm
Viewing 4 posts - 1 through 4 (of 4 total)
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