Waiting for Approval to Start course

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • May 15, 2018 at 6:02 am #156674
    fauna222
    Participant
    Hello, When a user pays for a course it says Waiting for Approval to start the course. The transaction shows that it is complete but I don't know where I would go to approve the course and give access to the user. Also, even though it shows that the user did pay for the course there is no course in their profile. http://f7l.670.myftpupload.com/ This is a temp domain but take a look if you need too.
    May 15, 2018 at 9:51 am #156734
    Diana
    Participant
    @Fauna222, To complete the orders of the users, go to wp-admin > Woocommerce > Orders > Mark it as complete Refer: http://prntscr.com/ji2mli The courses will be visible in their profile when they start the course
    May 15, 2018 at 5:28 pm #156835
    fauna222
    Participant
    I've tried what you suggested. I think I did mention that the transactions were marked as complete. The course still doesn't show up in the user profile and there is no way to access it as a student after purchase.
    May 16, 2018 at 11:29 am #156939
    Mark Morgan
    Spectator
    Please share your admin credentials with us to replicate this issue on your site. PS: mark the reply as private while sharing the credentials.
    May 19, 2018 at 4:07 am #157468
    fauna222
    Participant
    This reply has been marked as private.
    May 19, 2018 at 11:16 am #157511
    fauna222
    Participant
    This reply has been marked as private.
    May 19, 2018 at 11:32 am #157515
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
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