Student subscribed to course without clicking "Take this course" or "Start Cours

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Home › Forums › General [ No Support Zone ] › Issue log [Only for Mods] › Student subscribed to course without clicking "Take this course" or "Start Cours

Viewing 8 posts - 1 through 8 (of 8 total)
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  • December 1, 2015 at 11:49 am #11635
    Clayton
    Spectator
    A bug on the course page is that as soon as a student enters a course page, he or she get's subscribed to the course without even clicking Start Course. Also, the instructor gets an email saying the student has subscribed to the course. Can we fix this please?
    December 2, 2015 at 10:33 am #11810
    Anshuman Sahu
    Keymaster
    Unable to replicate the issue ,this might be from your caching problem or the course would be free or user may have bought the same membership that is attached to the course . Can you show screenshots or some kind of video related to the issue ?
    December 3, 2015 at 9:41 am #11977
    Clayton
    Spectator
    Hey Alex, The courses are free for now on the site. However, even though courses are free, the subscribe email should only be sent once the student Starts a course not just views the course page.  
    December 3, 2015 at 12:00 pm #12011
    Anshuman Sahu
    Keymaster
    The subscribe email is triggered right when user is added to the course in wplms . In free courses case students get subscribed to the course when they access the course directly and the email is triggered in this case .
    December 5, 2015 at 4:20 pm #12401
    Clayton
    Spectator
    Hi Alex. You aren't understanding the problem. The course isn't getting subscribed to when the student accesses the course by clicking "Start Course" but when the student visits the course page. The student doesn't even click on Start Course. Getting it? Please go to www.Curricooler.com and register and try it. Don't click on Start Course. Just visit the course page and you will get an email. Please note that I'm not using any caching plugin and am complying with all the rules of WPLMS. Thanks
    December 7, 2015 at 11:21 am #12586
    Anshuman Sahu
    Keymaster
    Yes i have checked your site already .Please note that the start course button appears when the user actually added to the course (subscribed to course) and in case of free courses user automatically gets subscribed to the course without clicking anywhere when the course page opens .Hence she is subscribed to course and then subscribe email is triggered for it . You can disable the auto subscribe of free courses from LMS -> settings . refer : http://prntscr.com/9bb590 
    December 8, 2015 at 8:12 am #12753
    Clayton
    Spectator
    I have disabled it and enabled notification email when a student starts a course. However, this email isn't being triggered. What could be issue?
    December 9, 2015 at 1:30 pm #13049
    Anshuman Sahu
    Keymaster
    This is an issue and this will be fixed in the next update of vibe course module  . Moving to issue log .
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