Test Results Issue

Home Forums Legacy Support Support queries How-to & Troubleshooting Test Results Issue

Viewing 15 posts - 1 through 15 (of 19 total)
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  • #172381
    SuperDave
    Spectator
    Hi there One of our users is experiencing an issue that we can't replicate at this moment in time. When she submits a test (randomised and dynamic) and she clicks "CHECK RESULTS" not all the answers for certain questions appear and they are marked with crosses even if they were correct. A new user was created for her in the meantime that doesn't display this behaviour and the tests and results are showing as they should. If you have any inclination into why certain answers aren't appearing or have any solutions so this won't happen again going forward or at least prevent this type of behaviour occurring?
    #172536
    Mark Morgan
    Spectator
    I need your url of the course and quiz and user credentials to check this issue at your end. PS: Mark the reply as private while sharing the credentials.  
    #172559
    SuperDave
    Spectator
    This reply has been marked as private.
    #172637
    Mark Morgan
    Spectator
    Hello, I checked your site using student credentials and replicated your issue. Please check if you are using any anti spamming plugin. Make sure your discussion settings are correct Refer : https://vibethemes.github.io/WPLMS-Documentation/quick-installation-guide.html#important. You previous provided admin credentials are not working, if you still face this issue then please share your admin credentials with us.
    #172668
    SuperDave
    Spectator
    This reply has been marked as private.
    #172733
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #172896
    SuperDave
    Spectator
    This reply has been marked as private.
    #172993
    Mark Morgan
    Spectator
    We need your FTP details to fix this issue. PS: Mark the reply as private while sharing the credentials.
    #173013
    SuperDave
    Spectator
    This reply has been marked as private.
    #173107
    Mark Morgan
    Spectator
    This reply has been marked as private.
    #173127
    SuperDave
    Spectator
    This reply has been marked as private.
    #173317
    Mark Morgan
    Spectator
    Actually we have to debug multiple files to check which file causing the issue otherwise your issue cant be resolve. If possible please share your Cpanel credentials with us. We can also debug this issue using Team Viewer , so please share your time when will you available according to UTC + 5:30 .
    #181679
    SuperDave
    Spectator
    This reply has been marked as private.
    #181824
    Anshuman Sahu
    Keymaster
    Well when user gets 0 marks they might show up in pending evaluation. We set 0 marks initially for the user to mark that user has started the quiz then we update the marks later . CAn you please  share the course url , name of the quiz where issue is appearing and admin credentials as well as a valid FTP credentials of your new testing site  to check the issue at your end . PS : mark reply as private while sharing .  
    #228301
    SuperDave
    Spectator
    Ok we still have this problem but its not so extensive. As per your Screen Cast video above we have managed to resolve the problem with Dynamic Question sets working correctly. This is progress. However. we cannot get the results to store correctly in Courses/Results. https://www.dropbox.com/s/cx4jhxr46xxewj0/2019-09-30_22-10-33.MP4?dl=0 Please note in the video the course results in the dashboard is empty /blank. We have taken all your advice. Please help as we have progressed on our own.  
Viewing 15 posts - 1 through 15 (of 19 total)
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